About Gopuff
Fast delivery of food and essentials to your door
Key Highlights
- Operates in over 1,000 cities across the U.S.
- Raised $5.2 billion in funding since its inception
- Employs over 1,000 people in various roles
- Offers delivery in approximately 30 minutes
Gopuff is a leading last-mile delivery service that provides food, alcohol, and daily essentials to customers across over 1,000 cities in the U.S. and beyond. Founded in 2013 and headquartered in Northern Liberties, Philadelphia, Gopuff has raised $5.2 billion in funding and employs over 1,000 peopl...
🎁 Benefits
Gopuff offers a range of employee benefits including an equity program, annual performance bonuses, and a generous employee discount. The company also...
🌟 Culture
Gopuff's culture is rooted in its rapid delivery model, leveraging a network of micro-fulfillment centers to ensure orders are delivered in approximat...
Cafe Manager • Lead
Gopuff • Pittsburgh - On-Site
Overview
Gopuff is hiring a Cafe Manager to lead the Starbucks Operations team in Pittsburgh. You'll oversee store operations and lead a team of baristas, focusing on delivering an exceptional customer experience.
Job Description
Who you are
You are an entrepreneurial leader with a proven track record in managing teams within a retail or hospitality environment. Your experience has equipped you with the skills to understand market dynamics and identify opportunities for growth and profitability. You thrive in fast-paced settings and possess the drive and positivity needed to inspire your team. Your leadership style is centered around delivering a perfect experience for customers, ensuring that their needs are always prioritized.
You have a strong ability to execute operational strategies and lead a team effectively. Your previous roles have prepared you to handle the challenges of managing a licensed store, and you are adept at fostering a collaborative and motivated team environment. You understand the importance of market awareness and competition, which allows you to make informed decisions that benefit the store's performance.
What you'll do
As the Cafe Manager, you will be responsible for overseeing the daily operations of the Starbucks store. This includes managing a team of Lead Baristas and Baristas, ensuring that they are trained and equipped to deliver exceptional service. You will implement operational procedures that align with Gopuff's standards while also adapting to the unique needs of your store. Your role will involve analyzing store performance metrics and identifying areas for improvement to drive profitability.
You will lead by example, demonstrating a commitment to customer service and operational excellence. Your responsibilities will include scheduling staff, managing inventory, and ensuring compliance with health and safety regulations. You will also engage with customers to gather feedback and enhance their experience, making adjustments as necessary to meet their expectations.
What we offer
Gopuff provides a supportive work environment where you can grow your career in retail management. You will have the opportunity to lead a passionate team and make a significant impact on the store's success. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse backgrounds and perspectives.
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