
About Gopuff
Fast delivery of food and essentials to your door
Key Highlights
- Operates in over 1,000 cities across the U.S.
- Raised $5.2 billion in funding since its inception
- Employs over 1,000 people in various roles
- Offers delivery in approximately 30 minutes
Gopuff is a leading last-mile delivery service that provides food, alcohol, and daily essentials to customers across over 1,000 cities in the U.S. and beyond. Founded in 2013 and headquartered in Northern Liberties, Philadelphia, Gopuff has raised $5.2 billion in funding and employs over 1,000 peopl...
🎁 Benefits
Gopuff offers a range of employee benefits including an equity program, annual performance bonuses, and a generous employee discount. The company also...
🌟 Culture
Gopuff's culture is rooted in its rapid delivery model, leveraging a network of micro-fulfillment centers to ensure orders are delivered in approximat...
Overview
Gopuff is seeking a Cafe Manager to lead the Starbucks Operations team in Washington D.C. You'll oversee store operations and lead a team of baristas, focusing on customer experience and profitability. Previous experience in retail or hospitality is required.
Job Description
Who you are
You are an entrepreneurial leader with a strong background in retail or hospitality, ready to take on the challenge of managing a Starbucks licensed store. Your experience in leading teams has equipped you with the skills to motivate and inspire others, ensuring that your team delivers exceptional customer service. You understand the importance of market dynamics and can identify opportunities to enhance store profitability. Your drive, grit, and positivity set you apart as a leader who thrives in fast-paced environments.
You have a passion for creating a welcoming atmosphere for customers and a commitment to maintaining high operational standards. Your ability to analyze competition and market trends allows you to make informed decisions that benefit the store's performance. You are dedicated to fostering a team culture that prioritizes customer satisfaction and operational excellence.
What you'll do
As the Cafe Manager, you will lead a team of Lead Baristas and Baristas, overseeing all aspects of store operations. Your responsibilities will include managing daily operations, ensuring compliance with company policies, and maintaining high standards of cleanliness and service. You will be responsible for training and developing your team, helping them to grow in their roles and deliver a perfect experience for customers.
You will analyze sales data and customer feedback to identify areas for improvement and implement strategies to drive profitability. Your leadership will be crucial in creating a positive work environment where team members feel valued and motivated. You will also engage with customers to build relationships and enhance their experience at the cafe.
What we offer
Gopuff provides a dynamic work environment where you can make a significant impact on the success of the Starbucks Operations team. You will have the opportunity to develop your leadership skills and advance your career within the company. We value our employees and offer competitive compensation and benefits to support your professional growth.
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