Customer Operations • Entry-Level

Who you are

You are a reliable individual who enjoys working in a retail environment and has a passion for providing excellent customer service. You understand the importance of supporting your team during busy periods and are willing to step up in the absence of management. Your ability to assist new employees and help them acclimate to the store's operations is a key part of your role.

You thrive in a fast-paced environment and are comfortable handling various tasks, from opening and closing the store to ensuring that customers have a positive shopping experience. Your attention to detail and commitment to driving sales make you an asset to the team.

What you'll do

As a Retail Key Holder, you will be responsible for opening and closing the store, ensuring that all operations run smoothly. You will assist in managing the store during peak times, providing support to both customers and staff. Your role will involve training new employees, helping them understand their responsibilities and the importance of customer service.

You will also be tasked with maintaining store standards, ensuring that the environment is welcoming and organized. Your ability to drive sales through excellent customer interactions will be crucial, as you will be the face of the store during your shifts. You will work closely with the management team to implement strategies that enhance customer satisfaction and store performance.

What we offer

Gopuff offers a dynamic work environment where you can grow your skills in retail operations. As a part-time employee, you will have the opportunity to work flexible hours while gaining valuable experience in the retail industry. We encourage you to apply even if your experience doesn't match every requirement, as we value enthusiasm and a willingness to learn.