Customer Operations • Entry-Level

Who you are

You are a reliable individual who enjoys working in a retail environment and is committed to providing excellent customer service. You understand the importance of supporting your team and are willing to step up in the absence of management. You thrive in busy situations and can handle multiple tasks efficiently.

You have a friendly demeanor and are eager to assist new employees as they learn the ropes. Your ability to communicate effectively with both customers and team members makes you a valuable asset to the store. You are punctual and take pride in your responsibilities, ensuring that the store operates smoothly.

What you'll do

As a Key Holder, you will be responsible for opening and closing the store, ensuring that all procedures are followed for a secure and efficient operation. You will assist in managing the store during peak times, providing support to your colleagues and ensuring that customers receive the best service possible. Your role will involve training new employees, helping them acclimate to their roles and the store environment.

You will also be tasked with driving sales by engaging with customers and promoting products. Your ability to create a welcoming atmosphere will encourage repeat business and enhance customer satisfaction. You will work closely with the management team to implement store policies and procedures, ensuring compliance and operational excellence.

What we offer

Gopuff provides a supportive work environment where you can grow your skills in retail operations. As a part-time employee, you will have the opportunity to work flexible hours while gaining valuable experience in customer service and retail management. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse backgrounds and perspectives.