Customer Operations • Entry-Level

Who you are

You are a reliable individual who enjoys working in a retail environment and has a knack for providing excellent customer service. You understand the importance of teamwork and are willing to assist new employees as they acclimate to their roles. You are comfortable taking on responsibilities in the absence of management, ensuring that the store runs smoothly during busy periods.

You have a proactive attitude and are ready to step up when needed, whether it’s opening or closing the store. Your ability to handle high-volume situations with grace makes you an ideal candidate for this role. You are eager to learn and grow within the retail operations team, contributing positively to the store's success.

What you'll do

As a Retail Key Holder, you will be responsible for opening and closing the store, ensuring that all procedures are followed for a smooth operation. You will assist in managing the store during peak hours, providing support to both customers and staff. Your role will involve training new employees, helping them understand their responsibilities and the importance of customer service in driving sales.

You will also be tasked with maintaining the store's appearance and ensuring that it is stocked and organized. Your commitment to excellent customer service will be crucial in creating a welcoming environment for shoppers. You will work closely with the management team to implement sales strategies and improve store performance, contributing to the overall success of the retail operations team.

What we offer

Gopuff offers a supportive work environment where you can develop your skills in retail operations. As a part-time employee, you will have the opportunity to work flexible hours while gaining valuable experience in customer service and retail management. We encourage you to apply even if your experience doesn't match every requirement, as we value a positive attitude and a willingness to learn.