About Hostinger
Affordable cloud hosting for developers and businesses
Key Highlights
- Nearly 30 million customers globally
- Headquartered in Žaliakalnis, Kaunas, Lithuania
- One of Europe's fastest-growing hosting providers
- Invested in global data centers and cryptocurrency payments
Hostinger, headquartered in Žaliakalnis, Kaunas, is a leading cloud hosting service provider with nearly 30 million customers worldwide. Known for its affordable pricing and high-quality services, Hostinger has established itself as one of the largest hosting providers globally, consistently ranking...
🎁 Benefits
Hostinger offers flexible working hours, health insurance, and unique workations to promote a healthy work-life balance. Employees also have access to...
🌟 Culture
Hostinger fosters a culture focused on affordability and quality, making it a top choice for web developers and businesses. The company emphasizes pro...
Overview
Hostinger is hiring a Product Manager for their Customer Experience team to identify and deliver improvements to their self-service portal, hPanel. You'll collaborate with various teams to enhance the user journey. This role requires strong collaboration skills and a focus on customer experience.
Job Description
Who you are
You have experience in product management, ideally with a focus on customer experience. You understand the importance of user journeys and have a knack for identifying areas for improvement. Your collaborative spirit allows you to work effectively with engineering, design, analytics, and marketing teams to drive product enhancements.
You are data-driven and enjoy running experiments to validate your ideas. You have a strong understanding of customer needs and can translate them into actionable product features. Your ability to prioritize tasks ensures that the most impactful improvements are delivered efficiently.
What you'll do
As a Product Manager in the Customer Experience team at Hostinger, you will be responsible for overseeing the development and enhancement of hPanel, our self-service portal. You will work closely with cross-functional teams to define priorities and run experiments that improve the user journey from onboarding to renewals.
You will analyze user feedback and data to identify pain points and opportunities for improvement. Your role will involve coordinating with engineering and design teams to ensure that product updates align with customer needs and expectations. You will also collaborate with marketing to communicate new features and enhancements effectively.
Your responsibilities will include defining success metrics for product initiatives, conducting user research, and ensuring that the product roadmap aligns with the company's strategic goals. You will play a key role in fostering a customer-centric culture within the organization, advocating for the needs of users at every stage of the product development process.
What we offer
At Hostinger, you will be part of a dynamic team that values innovation and customer obsession. We provide a supportive environment where you can grow your skills and make a meaningful impact on our products and services. Join us in shaping the future of online success and help millions of users achieve their goals faster and easier.
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