Senior Product Manager • Senior

Who you are

You have 5+ years of experience in product management, particularly in customer experience optimization — you've successfully led projects that enhance user satisfaction and drive business growth. Your background includes working with AI-powered technologies and predictive analytics, allowing you to leverage data to inform product decisions effectively.

You possess strong analytical skills and a deep understanding of customer feedback mechanisms — you know how to interpret data to validate hypotheses and improve customer experiences. Your ability to collaborate with cross-functional teams, including engineering and design, ensures that you can drive initiatives from concept to execution.

You are passionate about creating customer-centric solutions and have a proven track record of developing strategic tools that enhance user engagement — your experience in rapid experimentation allows you to test and iterate on product features quickly. You thrive in environments where you can influence product direction and make data-driven decisions.

Desirable

Experience with catalog augmentation technologies or similar tools is a plus — you understand the complexities of retail ecosystems and how to optimize them for better customer experiences. Familiarity with agile methodologies will help you navigate the fast-paced nature of product development at Amazon.

What you'll do

In this role, you will lead the development of strategic enabler tools that accelerate hypothesis validation and optimize customer experiences across Amazon's retail ecosystem. You will collaborate closely with various teams to design and implement platforms that facilitate rapid experimentation and predictive analytics.

Your responsibilities will include defining product roadmaps, prioritizing features based on customer needs, and ensuring that the tools you develop align with Amazon's mission of being the most customer-centric company. You will analyze customer feedback and performance metrics to inform product improvements and drive user engagement.

You will also be responsible for conducting user research to identify pain points in the customer journey and developing solutions that address these challenges. Your role will involve regular communication with stakeholders to ensure alignment on product goals and objectives, as well as presenting findings and recommendations to senior leadership.

What we offer

Amazon provides a dynamic work environment where innovation is encouraged, and your contributions can have a significant impact on millions of customers worldwide. You will have access to cutting-edge technologies and resources to help you succeed in your role. We offer competitive compensation and benefits, along with opportunities for professional growth and development within the company.

Join us at Amazon, where you can be part of a team that is dedicated to enhancing customer experiences and driving business success through innovative product management.