About Insify
Simplifying business insurance for entrepreneurs and SMEs
Key Highlights
- Raised $48.5 million in Series A funding
- Covers over 1,500 professions with digital insurance products
- Headquartered in Amsterdam with a remote-friendly culture
- Focused on underserved new businesses in the B2B insurance market
Insify, headquartered in Amsterdam, is a fintech company focused on simplifying business insurance for entrepreneurs and SMEs. With over $48.5 million raised in Series A funding, Insify offers a suite of end-to-end digital insurance products that cover more than 1,500 professions. The company aims t...
🎁 Benefits
Employees enjoy a remote-friendly culture with a hip Amsterdam office, a permanent full-time position, and a high degree of autonomy. Insify offers co...
🌟 Culture
Insify fosters a unique culture focused on agility and innovation in the B2B insurance space. The company values autonomy and ownership, allowing empl...
Overview
Insify is hiring an Insurance Support Specialist to assist customers with their insurance needs. You'll help simplify complex insurance processes for entrepreneurs. This position is ideal for those looking to start their career in customer support.
Job Description
Who you are
You are someone who understands the importance of customer service and believes it goes beyond just answering questions — you are dedicated to genuinely helping people navigate their insurance needs. You thrive in a team environment and are eager to contribute to a company that values perseverance, impact, care, and entrepreneurship. You are adaptable and ready to tackle challenges head-on, ensuring that customers feel supported and informed.
You possess strong communication skills, allowing you to explain complex insurance concepts in a simple and relatable manner. You are empathetic and understand the uncertainties that come with being an entrepreneur, making you a reliable point of contact for clients seeking guidance. You are detail-oriented and organized, ensuring that all customer interactions are handled efficiently and effectively.
What you'll do
In your role as an Insurance Support Specialist at Insify, you will be the first point of contact for customers seeking assistance with their insurance policies. You will guide clients through the process of selecting the right insurance products tailored to their unique needs as freelancers or entrepreneurs. Your goal is to make the insurance process as seamless as possible, ensuring that customers feel confident in their choices.
You will handle inquiries via various communication channels, providing timely and accurate information to clients. You will also work closely with other team members to address complex issues and ensure that customer feedback is relayed to improve service offerings. Your contributions will help Insify maintain its reputation for transparency and reliability in the insurance market.
What we offer
At Insify, you will be part of a close-knit team that values collaboration and innovation. We offer a supportive work environment where you can grow your skills and advance your career in customer support. You will have the opportunity to work in a dynamic setting, contributing to a company that is making a significant impact in the insurance industry. We believe in empowering our employees and providing them with the tools they need to succeed.
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