Solutions Engineer • Mid-Level

Who you are

You are an experienced Salesforce Solutions Architect with a strong background in Salesforce CPQ and Docusign CLM. You have a proven track record of working closely with technical teams to implement and optimize Salesforce solutions that drive business success. Your expertise in Salesforce Administration allows you to manage and enhance the platform effectively, ensuring it meets the needs of the organization. You thrive in collaborative environments and enjoy working with cross-functional teams to deliver impactful solutions.

You possess excellent problem-solving skills and can analyze complex requirements to design effective solutions. Your communication skills enable you to articulate technical concepts to non-technical stakeholders, ensuring everyone is aligned on project goals. You are detail-oriented and committed to delivering high-quality work that meets or exceeds expectations.

Desirable

Experience with Go-to-Market tools and processes is a plus, as is familiarity with other Salesforce products. You are always eager to learn and stay updated on the latest Salesforce features and best practices, which allows you to bring innovative ideas to the table. You understand the importance of user experience and strive to create intuitive solutions that enhance productivity.

What you'll do

In this role, you will be responsible for supporting Instructure's Go-to-Market Tools by managing Salesforce Administration, Salesforce CPQ Administration, and CLM Administration. You will collaborate with the Salesforce Technical Architect to design and implement solutions that streamline processes and improve efficiency. Your day-to-day tasks will include configuring Salesforce CPQ to meet business requirements, troubleshooting issues, and providing training to users on best practices.

You will also work on integrating Docusign CLM with Salesforce to enhance contract management processes. This will involve configuring workflows, ensuring compliance, and optimizing the user experience. You will be expected to gather requirements from stakeholders, analyze them, and translate them into technical specifications that guide the development process.

Additionally, you will participate in regular meetings with cross-functional teams to discuss project progress, address challenges, and share insights. Your role will require you to stay informed about Salesforce updates and industry trends, allowing you to recommend improvements and new features that can benefit the organization.

What we offer

At Instructure, we believe in empowering our employees to grow and succeed. You will have access to professional development opportunities that allow you to enhance your skills and advance your career. We foster a collaborative and inclusive work environment where your contributions are valued and recognized. You will be part of a team that is dedicated to creating innovative solutions that make a difference in the lives of learners and educators.

We offer competitive compensation and benefits, including health insurance, retirement plans, and flexible work arrangements. Our culture encourages work-life balance, and we support our employees in achieving their personal and professional goals. Join us at Instructure and be part of a mission-driven company that is transforming education and personal development.