Community Manager • Senior

Who you are

You have a strong background in events marketing, with a proven track record of successfully organizing and promoting community events. Your passion for building communities and brands drives you to create engaging experiences that resonate with audiences. You understand the importance of collaboration and are skilled at partnering with various teams, including R&D and marketing, to achieve common goals. You are adaptable and thrive in new roles, ready to shape the community marketing strategy at Intercom. Your experience allows you to navigate the complexities of event planning, ensuring that each meetup is impactful and well-executed.

What you'll do

As the Senior Community Events Marketing Manager, you will be responsible for planning, promoting, and delivering regular meetups and events in major cities across the US. You will work closely with technical partners and customers to create inspiring events that educate the market about AI agents and foster community engagement. Your role will involve developing marketing strategies to raise awareness and drive attendance at these events. You will also gather feedback from participants to continuously improve the community experience and ensure that the events align with Intercom's mission of enhancing customer service through AI technology.

What we offer

Intercom provides a dynamic work environment where you can make a significant impact on community engagement and brand awareness. You will have the opportunity to shape a new role within the company, contributing to the growth of the community around AI technology. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds. Join us in our mission to transform customer experiences and be part of a team that pushes boundaries and delivers incredible value to our customers.