Intercom

About Intercom

The customer communications platform that personalizes engagement

🏢 Tech👥 1001+ employees📅 Founded 2011📍 Financial District, San Francisco, CA💰 $240.8m3.6
B2BEnterpriseCommunicationCustomer serviceSaaSAutomation

Key Highlights

  • Over 25,000 customers including Amazon, Meta, and Atlassian
  • Reaches 600 million end users monthly
  • $240.8 million raised in Series C funding
  • Headquartered in San Francisco, CA with 1001+ employees

Intercom is a leading customer communications platform headquartered in the Financial District of San Francisco, CA. With over 25,000 businesses using its services, including Amazon, Meta, and Atlassian, Intercom reaches approximately 600 million end users each month. The company has raised $240.8 m...

🎁 Benefits

Intercom offers a generous open vacation policy, health insurance, and a wellness program that covers gym expenses up to £90 quarterly. Employees enjo...

🌟 Culture

Intercom fosters a culture centered around customer-centric innovation and effective communication. The company prioritizes remote work flexibility an...

Overview

Intercom is seeking a Financial Analyst for their FP&A team to support financial planning and analysis. This role involves working with data to drive business decisions and improve customer experiences. Experience in finance and analytical skills are essential.

Job Description

Who you are

You have a strong background in finance, ideally with experience in financial planning and analysis. You understand the importance of data-driven decision-making and have a knack for turning complex financial information into actionable insights. You are detail-oriented and possess excellent analytical skills, allowing you to identify trends and make recommendations that support business objectives. You thrive in collaborative environments and enjoy working with cross-functional teams to drive financial performance. You are comfortable using financial modeling techniques and tools to forecast and analyze financial outcomes. You are adaptable and eager to learn, always looking for ways to improve processes and contribute to the team's success.

What you'll do

As a Financial Analyst at Intercom, you will play a key role in the financial planning and analysis process. You will be responsible for preparing financial reports, analyzing variances, and providing insights to support strategic decision-making. You will collaborate with various departments to gather data and understand their financial needs, ensuring that financial forecasts are accurate and aligned with business goals. You will assist in the budgeting process, helping to create and monitor budgets that reflect the company's objectives. Additionally, you will analyze financial performance metrics and present findings to stakeholders, helping to drive improvements in financial efficiency and effectiveness. Your contributions will directly impact the company's ability to deliver exceptional customer experiences through informed financial strategies.

What we offer

Intercom offers a dynamic work environment where you can grow your skills and advance your career in finance. You will have the opportunity to work with a talented team that values collaboration and innovation. We provide competitive compensation and benefits, along with a culture that encourages professional development and continuous learning. Join us in our mission to transform customer service and make a meaningful impact on businesses worldwide.

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