
About Intercom
The customer communications platform that personalizes engagement
Key Highlights
- Over 25,000 customers including Amazon, Meta, and Atlassian
- Reaches 600 million end users monthly
- $240.8 million raised in Series C funding
- Headquartered in San Francisco, CA with 1001+ employees
Intercom is a leading customer communications platform headquartered in the Financial District of San Francisco, CA. With over 25,000 businesses using its services, including Amazon, Meta, and Atlassian, Intercom reaches approximately 600 million end users each month. The company has raised $240.8 m...
🎁 Benefits
Intercom offers a generous open vacation policy, health insurance, and a wellness program that covers gym expenses up to £90 quarterly. Employees enjo...
🌟 Culture
Intercom fosters a culture centered around customer-centric innovation and effective communication. The company prioritizes remote work flexibility an...
Skills & Technologies
Overview
Intercom is hiring a Senior Security Engineering Manager to oversee the security of their software development lifecycle. You'll work with AWS, Docker, and Python to ensure secure application development. This role requires significant experience in security engineering management.
Job Description
Who you are
You have 5+ years of experience in security engineering, with a strong background in managing security within software development lifecycles. You understand the importance of balancing security with the need for speed in development, and you have a proven track record of implementing security controls that empower engineering teams.
Your technical expertise includes proficiency in AWS and Docker, and you are comfortable working with programming languages such as Python and Java. You have experience in leading multi-disciplinary teams and are skilled at fostering collaboration across various departments to achieve security objectives.
You possess strong communication skills, allowing you to articulate complex security concepts to both technical and non-technical stakeholders. You are passionate about building a culture of security awareness within the organization and enjoy mentoring team members to enhance their security knowledge.
Desirable
Experience with application security frameworks and tools is a plus, as is familiarity with compliance standards relevant to the industry. You are proactive in staying updated on the latest security threats and trends, and you are eager to implement best practices to mitigate risks.
What you'll do
As the Senior Security Engineering Manager, you will own the security of Intercom's software development lifecycle. This includes defining security controls and guardrails that enable engineering teams to develop secure applications while maintaining agility. You will lead a team of security engineers, providing guidance and support as they implement security measures across various projects.
You will collaborate closely with product and engineering teams to integrate security into the development process from the outset. This involves conducting security assessments, identifying vulnerabilities, and recommending remediation strategies. You will also be responsible for developing and delivering security training programs to enhance the security posture of the organization.
In addition, you will monitor security incidents and respond to threats, ensuring that appropriate measures are in place to protect Intercom's systems and data. You will work with cross-functional teams to ensure compliance with industry standards and regulations, and you will play a key role in shaping the overall security strategy for the company.
What we offer
Intercom offers a dynamic work environment where you can make a significant impact on the security of our products and services. You will have the opportunity to work with cutting-edge technologies and collaborate with talented professionals who are passionate about security. We provide competitive compensation and benefits, as well as opportunities for professional growth and development within the organization.
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