About Intercom
The customer communications platform that personalizes engagement
Key Highlights
- Over 25,000 customers including Amazon, Meta, and Atlassian
- Reaches 600 million end users monthly
- $240.8 million raised in Series C funding
- Headquartered in San Francisco, CA with 1001+ employees
Intercom is a leading customer communications platform headquartered in the Financial District of San Francisco, CA. With over 25,000 businesses using its services, including Amazon, Meta, and Atlassian, Intercom reaches approximately 600 million end users each month. The company has raised $240.8 m...
🎁 Benefits
Intercom offers a generous open vacation policy, health insurance, and a wellness program that covers gym expenses up to £90 quarterly. Employees enjo...
🌟 Culture
Intercom fosters a culture centered around customer-centric innovation and effective communication. The company prioritizes remote work flexibility an...
Skills & Technologies
Overview
Intercom is hiring a Senior Video Editor to shape how the world sees their AI Customer Agent, Fin. You'll create engaging video content that resonates with audiences and supports various marketing initiatives. This role requires strong skills in video editing and design software.
Job Description
Who you are
You have a strong background in video editing and storytelling — your experience includes creating compelling visual narratives that engage audiences and convey complex ideas simply. You are proficient in industry-standard software such as Adobe After Effects and Photoshop, allowing you to produce high-quality video content that aligns with brand standards. You understand the importance of collaboration and have worked closely with cross-functional teams to deliver impactful marketing materials. Your creativity shines through in your ability to transform technical concepts into engaging visual stories that resonate with diverse audiences. You are detail-oriented and have a keen eye for aesthetics, ensuring that every piece of content you produce meets high standards of quality.
What you'll do
In this role, you will be responsible for producing a variety of video content, including product demos, customer stories, and event coverage. You will collaborate with marketing, product, and advocacy teams to develop video strategies that align with Intercom's goals. Your work will help bring the AI agent Fin to life, showcasing its capabilities and enhancing customer understanding. You will manage the entire video production process, from concept development to final editing, ensuring timely delivery of high-quality content. You will also stay updated on industry trends and best practices to continually improve the quality and effectiveness of the videos you create. Your contributions will play a key role in scaling the quality and velocity of the stories published by Intercom, ultimately helping to shape the future of AI-powered customer experiences.
What we offer
Intercom provides a dynamic work environment where creativity and innovation are encouraged. You will have the opportunity to work with a talented team dedicated to pushing boundaries and delivering exceptional value to customers. The company values collaboration and offers flexible working arrangements to support a healthy work-life balance. You will be part of a mission-driven organization that is transforming customer service through AI technology, making a meaningful impact on businesses worldwide.
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