About InterSystems
Empowering healthcare with high-performance data solutions
Key Highlights
- Headquartered in Cambridge, MA, with a global presence
- Over 1,000 enterprise customers, including NHS and VA
- Privately held since 1978 with 1,000-5,000 employees
- Flagship product: InterSystems IRIS for data management
InterSystems, headquartered in Cambridge, Massachusetts, specializes in high-performance database management and healthcare information systems. Their flagship product, InterSystems IRIS, supports rapid application development and integration, serving over 1,000 customers globally, including major h...
🎁 Benefits
Employees enjoy competitive salaries, comprehensive health benefits, generous PTO policies, and opportunities for remote work. InterSystems also offer...
🌟 Culture
InterSystems fosters a culture of innovation and collaboration, emphasizing a strong engineering focus. The company values integrity and customer succ...
Product Manager • Mid-Level
Overview
InterSystems is hiring a Product Manager to define and deliver service offerings that enhance customer satisfaction and operational efficiency. You'll collaborate with various teams to translate business objectives into actionable roadmaps. This role requires strong stakeholder management skills.
Job Description
Who you are
You have a strong background in product management, ideally with experience in Managed Services and SaaS Operations. You excel at defining and prioritizing service offerings that align with customer needs and business goals. Your ability to translate strategic objectives into actionable roadmaps is a key strength, and you are adept at identifying opportunities for service innovation and continuous improvement.
You are a collaborative team player who thrives in cross-functional environments. You have experience working closely with engineering, product, operations, sales, support, and customer success teams to define priorities and success criteria. Your strong communication skills allow you to effectively act as the voice of the customer within the organization, gathering and analyzing feedback to inform roadmap and backlog prioritization.
What you'll do
In this role, you will own and manage the Managed Services and SaaS Operations DevOps backlog, ensuring that stories and tasks are well-defined and prioritized according to business goals. You will collaborate with internal teams to develop a clear vision for service offerings and capabilities that enhance customer satisfaction and operational efficiency. Your responsibilities will include translating strategic objectives into a solution roadmap with measurable outcomes and identifying opportunities for service innovation and automation.
You will be responsible for stakeholder management, working closely with various teams to define priorities and success criteria. Your role will involve gathering and analyzing feedback from clients and internal teams to inform roadmap and backlog prioritization. You will ensure that the Managed Services and SaaS Operations offerings are aligned with customer needs and industry best practices.
What we offer
InterSystems offers a dynamic work environment where you can make a significant impact on customer satisfaction and business growth. You will have the opportunity to work with a talented team and contribute to the development of innovative service offerings. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.
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