Quality Operations Manager • Mid-Level

Who you are

You have a strong background in quality management, ideally within the healthcare or medical device industry. Your experience includes overseeing quality control processes and ensuring compliance with regulatory standards. You are detail-oriented and possess excellent problem-solving skills, allowing you to effectively manage product quality issues and investigations. You thrive in collaborative environments and are dedicated to improving patient care through quality operations.

You understand the importance of quality management systems and have experience implementing and maintaining these systems in a fast-paced setting. Your ability to communicate effectively with cross-functional teams, including clinical operations and logistics, is a key strength. You are motivated by the mission of advancing cardiac care and are eager to contribute to a team that values innovation and patient outcomes.

What you'll do

As the Quality Operations Manager, you will oversee the day-to-day activities of the site’s quality operations, ensuring that all processes meet the required standards. You will manage quality control and reverse logistics, including intake operations, to ensure that all products meet quality expectations. Your role will involve investigating product quality issues, planned deviations, and non-conformances, ensuring that all complaints are addressed appropriately. You will also be responsible for calibration processes as applicable, ensuring that all equipment is functioning correctly and meets regulatory requirements.

You will collaborate closely with clinical operations teams to provide tactical support and quality direction, ensuring that all operations align with the company’s mission of delivering better health outcomes. Your leadership will be crucial in fostering a culture of quality and compliance within the organization. You will also be involved in training and mentoring team members on quality standards and practices, helping to build a knowledgeable and capable workforce.

What we offer

At iRhythm, we offer a collaborative work environment where innovation is encouraged. You will have the opportunity to make a meaningful impact on patient care and contribute to the advancement of cardiac health solutions. We provide competitive compensation and benefits, along with opportunities for professional growth and development. Join us in our mission to improve healthcare quality and patient experiences.