Site Reliability Engineer • Senior

Who you are

You have 5+ years of experience in Site Reliability Engineering or a related field, with a strong focus on observability and monitoring practices. Your expertise in cloud technologies, particularly AWS, allows you to design and implement robust solutions that enhance system reliability and performance. You are proficient in containerization and orchestration tools such as Docker and Kubernetes, enabling you to manage complex deployments effectively.

Your programming skills in Python and Java empower you to automate processes and develop tools that improve operational efficiency. You have a solid understanding of Linux systems and can troubleshoot issues effectively, ensuring minimal downtime. Your experience with monitoring tools like Prometheus and Grafana allows you to create insightful dashboards and alerts that help maintain system health.

You are a collaborative team player who enjoys working with cross-functional teams to drive improvements in system architecture and performance. Your strong communication skills enable you to articulate technical concepts to non-technical stakeholders, fostering a culture of transparency and collaboration.

Desirable

Experience with Infrastructure as Code (IaC) tools such as Terraform is a plus, as it aligns with your commitment to automating infrastructure management. Familiarity with CI/CD pipelines and DevOps practices enhances your ability to contribute to the team's efficiency and effectiveness.

What you'll do

In this role, you will be responsible for enhancing the observability of Iterable's systems, ensuring they are reliable and performant. You will design and implement monitoring solutions that provide real-time insights into system health and performance metrics. Collaborating closely with engineering teams, you will identify areas for improvement and implement best practices in system reliability.

You will automate operational tasks to reduce manual intervention and improve efficiency, leveraging your programming skills to develop tools and scripts. Your expertise in cloud technologies will be crucial as you work on scaling systems to meet growing demands while maintaining high availability.

You will participate in incident response activities, leading post-mortem analyses to identify root causes and implement preventive measures. Your contributions will help shape the reliability culture within the organization, promoting best practices and continuous improvement.

What we offer

Iterable fosters a culture of innovation and collaboration, where your ideas are valued and you are empowered to do your best work. You will have the opportunity to work with leading brands and contribute to a platform that drives customer engagement at scale. We offer a competitive salary and benefits package, along with opportunities for professional growth and development. Join us in shaping the future of customer engagement and making a meaningful impact in the industry.