About Ivalua
Transforming procurement for global enterprises
Key Highlights
- Over 300 enterprise customers managing $500B+ in spend
- 98%+ customer retention rate
- Headquartered in Redwood City, CA
- 251-1,000 employees
Ivalua, headquartered in Redwood City, California, offers a comprehensive Source-to-Pay suite that is utilized by over 300 global enterprises, managing more than $500 billion in spend. The platform is designed for flexibility and ease of use, ensuring high adoption rates among employees and supplier...
🎁 Benefits
Ivalua provides competitive salaries, equity options, generous PTO policies, and a flexible remote work environment to support work-life balance....
🌟 Culture
Ivalua fosters a culture of innovation and customer-centricity, emphasizing collaboration and adaptability to meet the evolving needs of its clients i...
Overview
Ivalua is hiring an IT Global Services Associate to provide Level 1 IT support across Infrastructure and IT applications. This role is based in Pune, India, and is ideal for entry-level candidates looking to grow in IT support.
Job Description
Who you are
You are an entry-level IT professional eager to start your career in a global environment. You possess a foundational understanding of IT support and are ready to learn and grow within a dynamic team. You have a collaborative spirit and are excited about contributing to a company that values digital transformation and sustainability.
You are comfortable working in a diverse team and understand the importance of effective communication in providing IT support. You are adaptable and willing to take on various tasks to ensure the smooth operation of IT services. Your enthusiasm for technology and problem-solving will help you thrive in this role.
What you'll do
As an IT Global Services Associate, you will be responsible for providing Level 1 IT support to users across the organization. You will assist in troubleshooting IT issues related to infrastructure and applications, ensuring that users have the necessary support to perform their tasks effectively. You will work closely with senior IT staff to learn best practices and improve your technical skills.
You will engage with users to understand their IT challenges and provide timely solutions, contributing to a positive user experience. Your role will involve documenting issues and resolutions to help build a knowledge base for future reference. You will also participate in team meetings to discuss ongoing projects and share insights on improving IT services.
What we offer
Ivalua offers a collaborative work environment where you can grow your skills and career in IT. You will have the opportunity to work with experienced professionals and gain exposure to various aspects of IT support and cloud-based solutions. The company values diversity and inclusion, creating a workplace where everyone can thrive. You will be part of a team that is dedicated to making a meaningful impact in the field of procurement solutions.
Interested in this role?
Apply now or save it for later. Get alerts for similar jobs at Ivalua.
Similar Jobs You Might Like
Based on your interests and this role
Business Operations
Flexport is hiring a Global Operations Associate to support global trade initiatives. You'll work in a dynamic environment focused on innovative technology and exceptional service. This position is ideal for entry-level candidates looking to make an impact in the logistics industry.
Business Operations
Flexport is hiring a Global Operations Associate to manage customer supply chains and drive innovation through process automation. This role is based in Dallas and focuses on enhancing global trade efficiency.
It Support
AppDirect is hiring an ITAD Operations Associate to manage IT Asset Disposition operations. You'll play a critical role in overseeing the lifecycle of IT assets. This position is ideal for detail-oriented individuals looking to start their career in IT operations.
Business Operations
Flexport is seeking a Global Operations Associate to manage customer supply chains and drive innovation through process automation. This role is based in Los Angeles and focuses on enhancing global trade efficiency.
Compliance Manager
Amazon is hiring a Senior Compliance Associate in Pune to ensure the compliance of its products and services worldwide. You'll work closely with stakeholders to classify products and maintain regulatory compliance. This role requires strong attention to detail and the ability to navigate complex regulatory environments.