Customer Success • Entry-Level

Who you are

You are an entry-level professional with a strong foundation in customer implementation within the IT sector. You understand the importance of delivering exceptional service and are eager to contribute to a team that values customer success. Your ability to communicate effectively and work collaboratively will be key to your success in this role. You are prepared to go above and beyond to ensure that customers achieve their goals with Kaseya's solutions. You thrive in an environment where you can learn and grow, and you are excited about the opportunity to work with a leading provider of IT infrastructure and security management solutions.

What you'll do

In this role, you will be responsible for consulting project delivery, ensuring that both internal and external customers receive the highest level of service. You will work closely with various teams to implement Kaseya's technologies effectively, helping organizations manage and secure their IT infrastructure. Your role will involve understanding customer needs, providing technical support, and ensuring successful project outcomes. You will have the opportunity to learn from experienced professionals and develop your skills in a supportive environment. As you gain experience, you will take on more responsibilities and contribute to the overall success of the team.

What we offer

Kaseya offers a dynamic work environment where you can grow your career while making a significant impact on customer success. You will be part of a team that is dedicated to transforming the IT landscape for Managed Service Providers and internal IT organizations. We provide opportunities for professional development and encourage you to take initiative in your role. Our culture is built on collaboration, innovation, and a commitment to excellence, and we are excited to welcome you to our team in Medellin.