Salesforce Developer • Mid-Level

Who you are

You have strong experience in production support environments, particularly within Salesforce CPQ — your analytical skills allow you to design sustainable solutions that effectively address production issues. You are adept at engaging with technical challenges and can serve as a reliable point of contact for resolving production incidents. Your ability to communicate effectively with both technical and non-technical stakeholders sets you apart, ensuring that solutions are understood and implemented efficiently.

You thrive in environments that require a proactive approach to problem-solving — you are not just focused on ticket resolution but are committed to driving improvements that lead to a reduction in production incidents. Your experience has equipped you with the skills to analyze complex issues and develop strategies that enhance system performance and reliability.

What you'll do

In this role, you will serve as a technical point of contact for production issues, providing timely resolutions and engaging with the team to ensure that all incidents are addressed effectively. You will analyze production environments and design solutions that not only resolve current issues but also prevent future occurrences. Your contributions will be critical in maintaining the integrity and performance of Salesforce systems, ensuring that they meet the needs of the organization and its clients.

You will collaborate closely with cross-functional teams to understand their requirements and translate them into actionable solutions within Salesforce. Your role will involve continuous monitoring of production systems, identifying areas for improvement, and implementing changes that enhance overall system performance. You will also be responsible for documenting processes and solutions to ensure knowledge sharing within the team.

What we offer

Kaseya provides a dynamic work environment where you can grow your skills and advance your career. You will be part of a team that values innovation and collaboration, working together to drive success for our clients. We encourage you to apply even if your experience doesn't match every requirement — your willingness to learn and adapt is what matters most. Join us and be part of a company that is changing lives through technology.