Khoros

About Khoros

Empowering brands through digital customer engagement

🏒 TechπŸ‘₯ 1K-5KπŸ“… Founded 2019πŸ“ Austin, Texas, United States

Key Highlights

  • Serves over 2,000 enterprise customers including Microsoft & AT&T
  • Headquartered in Austin, Texas with a global presence
  • Employs between 1,000 to 5,000 people
  • Focuses on digital customer service and social media management

Khoros, headquartered in Austin, Texas, specializes in digital customer engagement software, serving over 2,000 major brands like Microsoft, AT&T, and Samsung. The company offers a comprehensive platform for digital customer service, messaging, online brand communities, and social media management, ...

🎁 Benefits

Khoros offers competitive salaries, equity options, generous PTO policies, and a flexible remote work environment. Employees also benefit from a robus...

🌟 Culture

Khoros fosters a culture focused on customer-centric innovation and collaboration, encouraging teams to leverage data-driven insights to enhance user ...

Khoros

Technical Consultant β€’ Mid-Level

Khoros β€’ Bangalore - Remote

Apply Now β†’

Skills & Technologies

Overview

Khoros is hiring a Technical Consultant to design and implement optimal solutions for customers. You'll work closely with clients to understand their goals and guide them to appropriate technical solutions. This position requires strong communication skills and experience in backend technologies.

Job Description

Who you are

You have a strong background in backend technologies, with experience in designing and implementing solutions that meet customer needs. Your expertise in Java and C# allows you to articulate complex technical concepts in layman's terms, making you an effective communicator with clients. You thrive in customer-facing roles and enjoy collaborating with teams to deliver successful projects.

You are detail-oriented and have a knack for scoping, estimating, and architecting customizations and integrations on core products. Your ability to understand customer goals and translate them into technical solutions is a key strength. You are also comfortable accommodating US working hours, demonstrating your flexibility and commitment to customer success.

Desirable

Experience with ASP.NET is a plus, as it complements your backend skills. Familiarity with project management tools and methodologies will help you oversee the delivery of projects from a technical standpoint. You are a fast thinker who enjoys brainstorming new ideas and working with innovative teams.

What you'll do

As a Technical Consultant at Khoros, you will be responsible for understanding customer goals and guiding them to appropriate technical solutions. You will design, implement, and oversee the development of these solutions, ensuring they align with customer needs. Your role will involve contributing to pre-sales efforts, including feasibility analysis, scoping, and estimation.

You will work closely with colleagues throughout the design and delivery lifecycle, ensuring that projects are delivered on time and meet quality standards. Your ability to articulate complex technical concepts in simple terms will be essential in communicating with clients and stakeholders. You will oversee the delivery of projects from a technical standpoint, ensuring that all aspects are executed effectively.

What we offer

Khoros provides best-in-class development opportunities and the chance to work with global brand customers like Samsung, HP, Sony, and Visa. You will be part of a team that values accountability, customer-centricity, and agility. We encourage you to apply even if your experience doesn't match every requirement, as we believe in fostering a diverse and inclusive workplace. Join us to help the world’s best brands create customers for life.

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