About Kiddom
Personalized learning solutions for K-12 education
Key Highlights
- Raised $56.5M in Series B funding
- Headquartered in Financial District, San Francisco, CA
- Serves individual teachers for free, with paid institutional solutions
- 100+ employees dedicated to improving K-12 education
Kiddom is transforming K-12 education with its collaborative learning platform that integrates assessments, digital curriculum, and instruction. Based in the Financial District of San Francisco, Kiddom has raised $56.5 million in Series B funding and serves individual teachers for free while offerin...
🎁 Benefits
Kiddom offers a flexible vacation policy, meaningful equity, and a remote-friendly culture with a budget to ensure comfortable workspaces. Employees e...
🌟 Culture
Kiddom's culture is centered around enhancing digital education through innovative tools that bridge the gap between remote and in-person learning. Th...
It Manager • Lead
Overview
Kiddom is seeking an IT Manager to lead and scale their internal technology environment. You'll manage vendors, resolve support tickets, and ensure smooth onboarding and off-boarding of employees. This role requires strong technical expertise and leadership skills.
Job Description
Who you are
You have a strong background in IT management and are ready to take on the challenge of leading technology initiatives in a growing company. You excel at managing vendors and resolving complex technical issues, ensuring that the internal technology environment runs smoothly. Your experience includes overseeing IT support and improving workflows to enhance efficiency across the organization.
You are a proactive problem solver who enjoys troubleshooting and finding solutions to technical challenges. You understand the importance of setting standards and guiding vendors to achieve the best results for the company. Your ability to communicate effectively with various teams, including People Operations, Business Systems, and Engineering, makes you a valuable asset in supporting both day-to-day needs and long-term growth.
What you'll do
As the IT Manager at Kiddom, you will be responsible for managing the company's IT infrastructure and ensuring that all technology-related processes are efficient and effective. You will oversee vendor relationships, ensuring that they meet the company's standards and requirements. Your role will involve resolving support tickets and troubleshooting technical issues that arise, providing timely solutions to keep operations running smoothly.
You will also play a key role in the onboarding and off-boarding processes for employees, ensuring that all necessary technology is in place for new hires and that departing employees have their access revoked appropriately. Your leadership will be crucial in setting IT standards and improving workflows to enhance the overall technology experience for all employees.
Collaboration will be a significant part of your role, as you will work closely with various departments to understand their technology needs and provide support. You will be accountable for results across IT, stepping in directly when issues require deeper technical expertise or faster resolution. Your contributions will help Kiddom continue to grow and innovate in the educational technology space.
What we offer
At Kiddom, you will be part of a mission-driven company that is dedicated to promoting student equity and growth through innovative technology solutions. You will have the opportunity to shape the IT landscape of the organization and make a meaningful impact on the educational experiences of students and teachers alike. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.
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