About Klaviyo
The CRM platform for growth-focused B2C brands
Key Highlights
- Over 100,000 customers including Uncommon Goods & Chubbies
- $1B+ raised in funding with a $9.5B valuation
- Headquartered in Boston, MA with 1001+ employees
- Integrates marketing automation, analytics, and customer service
Klaviyo, headquartered in Boston, MA, is a leading CRM platform specifically designed for B2C brands. With over 100,000 customers, including notable names like Uncommon Goods and Chubbies, Klaviyo integrates marketing automation, analytics, and customer service into a single solution. The company ha...
🎁 Benefits
Klaviyo offers a comprehensive benefits package including private medical insurance, an employee stock purchase plan, company equity, generous parenta...
🌟 Culture
Klaviyo fosters a data-driven culture that emphasizes the integration of analytics and messaging to empower eCommerce brands. The company values innov...
Skills & Technologies
Overview
Klaviyo is hiring a Marketing Operations Lead to optimize systems and processes for their inbound and demand generation engine. You'll work closely with various teams to improve lead quality and conversion. This role requires strong technical skills in marketing automation and data management.
Job Description
Who you are
You have a strong background in marketing operations, with experience in optimizing systems and processes that drive inbound and demand generation. Your technical skills are complemented by a detail-oriented mindset, allowing you to troubleshoot and configure marketing automation platforms effectively. You are curious about how AI and automation can enhance operational efficiency and improve process speed and accuracy.
You thrive in collaborative environments, working closely with sales, demand generation, web, analytics, and systems teams to ensure high-quality lead handoffs and improve conversion rates. Your ability to analyze data flows and funnel operations enables you to identify areas for improvement and implement effective solutions.
What you'll do
As the Marketing Operations Lead, you will own the day-to-day configuration and optimization of the marketing automation platform, ensuring that top-of-funnel demand is captured and routed to sales efficiently. You will act as the primary marketing operations partner to the Inbound Sales team, focusing on high-quality lead handoffs and improving lead quality and conversion rates.
You will build and maintain workflows that enhance the efficiency of marketing processes, collaborating with various teams to streamline operations. Your role will involve analyzing data to identify trends and insights that can inform marketing strategies and improve overall performance.
What we offer
Klaviyo values the unique backgrounds and experiences of its employees, fostering an inclusive workplace where everyone can thrive. You will have the opportunity to work in a dynamic environment that encourages innovation and creativity. We believe in empowering our employees to take ownership of their work and contribute to the company's success.
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