Marketing Operations • Lead

Who you are

You have a strong technical background and are detail-oriented, with a keen interest in how AI and automation can enhance operational efficiency. You thrive at the intersection of marketing and sales, ensuring that top-of-funnel demand is captured and routed effectively. Your experience in marketing operations has equipped you with the skills to optimize systems and processes that drive demand generation. You are curious and proactive, always looking for ways to improve workflows and enhance lead quality. You understand the importance of collaboration and communication, working closely with cross-functional teams to achieve common goals. You are adaptable and open to learning, recognizing that the landscape of marketing is constantly evolving.

What you'll do

As the Marketing Operations Lead, you will own and optimize the systems that power Klaviyo's inbound and demand generation efforts. This hands-on role involves configuring and troubleshooting the marketing automation platform to ensure seamless operations. You will build and maintain workflows that facilitate high-quality handoffs to the Inbound Sales team, ensuring leads are captured and qualified with speed and accuracy. Collaborating with the Demand Generation, Web, Analytics, and Systems teams, you will focus on improving lead conversion and velocity across both product-led and sales-assisted motions. Your role will also involve analyzing data flows to identify areas for improvement and implementing solutions that enhance operational efficiency. You will be responsible for ensuring that marketing processes are aligned with sales objectives, ultimately driving growth for the company.

What we offer

At Klaviyo, we value diversity and believe in empowering our employees to succeed. We offer a collaborative work environment where your unique experiences and perspectives are appreciated. You will have the opportunity to work with a talented team dedicated to innovation and excellence. We provide competitive compensation and benefits, along with opportunities for professional growth and development. Join us in our mission to empower creators and help them own their own destiny.