
About KUBRA
Transforming customer experiences for utilities and governments
Key Highlights
- Over 1 billion customer interactions managed annually
- Serves more than 40% of U.S. households
- Headquartered in Mississauga, Ontario, Canada
- Part of Hearst Corporation, leveraging extensive resources
KUBRA, headquartered in Mississauga, Ontario, is a leading provider of customer experience management solutions for utility and government sectors across North America. With a portfolio that includes billing and payment solutions, outage communication tools, and mobile applications, KUBRA manages ov...
🎁 Benefits
KUBRA offers competitive salaries, equity options, comprehensive health benefits, and a flexible remote work policy. Employees enjoy generous PTO, par...
🌟 Culture
KUBRA fosters a customer-centric culture that prioritizes innovation and responsiveness. The company values collaboration and encourages employees to ...
Overview
KUBRA is seeking an Analytics Engineer to transform data into actionable insights for internal teams and clients. This role involves leveraging KUBRA's AI-powered platform to support data-driven decision-making. Candidates should have a strong background in analytics and data management.
Job Description
Who you are
You have a strong background in analytics and data management, with experience in turning complex data into meaningful insights. You understand the importance of data-driven decision-making and are skilled at communicating findings to both technical and non-technical stakeholders. You thrive in a collaborative environment and are eager to contribute to a team focused on enhancing customer experiences through data. You are adaptable and can work effectively in a hybrid setting, balancing remote work with in-office collaboration. You are committed to continuous learning and staying updated with the latest trends in analytics and data technologies.
What you'll do
As an Analytics Engineer at KUBRA, you will play a crucial role in shaping how business leaders and clients utilize data from the KUBRA HQ platform. You will work closely with internal teams to understand their data needs and provide them with the insights necessary to make informed decisions. Your responsibilities will include designing and implementing data models, creating dashboards, and ensuring data quality and integrity. You will also collaborate with cross-functional teams to identify opportunities for leveraging data to improve customer communication and billing processes. Your work will directly impact how KUBRA's clients manage their customer journeys, making your role vital to the company's success.
What we offer
KUBRA offers a dynamic work environment where innovation and collaboration are encouraged. You will have the opportunity to work with cutting-edge technologies and contribute to a platform that is transforming the billing and customer experience landscape. We provide a supportive culture that values your input and fosters professional growth. Additionally, we offer flexible work arrangements, allowing you to balance your professional and personal life effectively. Join us in making a difference in how businesses engage with their customers through data-driven insights.
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