About Lalamove
Your on-demand delivery solution in a click
Key Highlights
- Operates in over 300 cities worldwide
- Raised over $100 million in funding
- Headquartered in Kowloon, Hong Kong
- Serves both businesses and individual customers
Lalamove, headquartered in Kowloon, Hong Kong, is a leading logistics platform that connects users with thousands of drivers for on-demand delivery services. Founded in 2013, Lalamove operates in over 300 cities across Asia and Latin America, serving both businesses and individuals. The company has ...
🎁 Benefits
Lalamove offers competitive salaries, equity options, flexible working hours, and generous paid time off. The company also provides a supportive envir...
🌟 Culture
Lalamove fosters a culture of innovation and agility, focusing on leveraging technology to enhance logistics solutions. The company values customer-ce...
Overview
Lalamove is hiring a Driver Operations Coordinator to enhance logistics operations. You'll work on connecting customers and drivers through innovative technology. This role is a 6-month contract based in Singapore.
Job Description
Who you are
You have experience in operations management, ideally within the logistics or delivery sector — you understand the intricacies of connecting customers with service providers and have a knack for optimizing processes to enhance efficiency. Your strong communication skills enable you to collaborate effectively with diverse teams and stakeholders, ensuring that everyone is aligned towards common goals.
You are detail-oriented and possess excellent problem-solving abilities — you thrive in fast-paced environments where you can apply your analytical skills to identify issues and implement effective solutions. Your passion for customer service drives you to ensure that both customers and drivers have a seamless experience when using the platform.
What you'll do
As a Driver Operations Coordinator, you will play a crucial role in managing the logistics operations at Lalamove. You will be responsible for coordinating between drivers and customers, ensuring that deliveries are executed smoothly and efficiently. Your role will involve analyzing operational data to identify trends and areas for improvement, allowing you to propose actionable strategies that enhance service delivery.
You will work closely with the technology team to ensure that the platform is user-friendly and meets the needs of both drivers and customers. Your insights will help shape the development of features that improve the overall user experience. Additionally, you will assist in training and onboarding new drivers, ensuring they are equipped with the knowledge and tools necessary to succeed in their roles.
What we offer
Lalamove offers a dynamic work environment where innovation is encouraged. You will have the opportunity to work with a diverse team of professionals who are passionate about transforming the logistics industry. As a Driver Operations Coordinator, you will gain valuable experience in operations management and contribute to the growth of a leading global delivery platform. We believe in empowering our employees and providing them with the resources they need to excel in their roles.
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