LivePerson

About LivePerson

Transforming customer engagement with AI-driven conversations

🏢 Tech👥 1K-5K📅 Founded 1995📍 New York, New York, United States

Key Highlights

  • Public company (NASDAQ: LPSN) with strong market presence
  • Over 18,000 global brands including Verizon & Sephora
  • Raised $200M+ in funding with a focus on AI technology
  • Headquartered in New York City with a workforce of 1,500+

LivePerson is a leading provider of Conversational AI solutions, headquartered in New York, NY. Their platform enables businesses to engage customers through AI-powered chatbots and messaging tools, serving over 18,000 brands including major companies like Verizon and Sephora. With a workforce of ap...

🎁 Benefits

Employees enjoy competitive salaries, stock options, generous PTO policies, and a flexible remote work environment. LivePerson also offers a comprehen...

🌟 Culture

LivePerson fosters a culture of innovation and collaboration, emphasizing the importance of AI in transforming customer engagement. The company values...

Overview

LivePerson is seeking a Security Engineer II to design and maintain security measures for their systems. You'll work with AWS, Docker, and Python to enhance security protocols. This role requires a strong background in security practices and cloud services.

Job Description

Who you are

You have a solid background in security engineering, with experience in designing and implementing security measures for computer systems and networks. You understand the importance of following industry best practices and are skilled at identifying security needs for various systems. Your ability to collaborate with cross-functional teams allows you to effectively address and mitigate security issues in cloud environments. You are proficient in writing clear instructions and procedures for security practices, ensuring that all team members understand the protocols in place. You are also experienced in setting up and troubleshooting security tools and services, which is crucial for maintaining a secure infrastructure.

You are motivated by the opportunity to build something from the ground up and thrive in environments where you can grow alongside evolving technologies. You value feedback as a chance to learn and improve, and you believe in making data-driven decisions. Your commitment to the wellbeing of yourself and others is evident in your collaborative approach to work.

Desirable

Experience with automation of security tasks is a plus, as is familiarity with compliance regulations and standards. You may also have knowledge of specific security frameworks and tools that enhance your ability to protect systems effectively.

What you'll do

In this role, you will be responsible for designing, building, and maintaining security measures to protect LivePerson's computer systems, networks, and information. You will identify and define security needs for our systems, ensuring that they align with industry best practices. Your role will involve creating detailed security plans for both our internal systems and those utilized in cloud services. You will collaborate with other teams to identify, fix, and reduce security issues in our cloud systems, software, and processes.

You will write clear instructions and procedures for our security practices, ensuring that all team members are informed and compliant. Setting up and troubleshooting security tools and services will be a key part of your responsibilities, as will developing technical solutions to enhance system security and automate repetitive security tasks. You will serve as a key expert, assisting Security Analysts and external security partners with complex issues, ensuring that all IT and operations areas are secure and compliant with applicable laws.

What we offer

At LivePerson, we are committed to fostering a supportive and inclusive work environment. We provide reasonable accommodations to applicants with disabilities and prioritize the accessibility needs of our employees. You will have the opportunity to work with a global team of security professionals and contribute to shaping security initiatives that drive innovation within the company. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.

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