
About Lumen
Empowering connectivity through advanced telecommunications solutions
Key Highlights
- Headquartered in Monroe, Louisiana, with a global presence
- Over 50,000 employees delivering diverse telecommunications services
- Offers cloud solutions, security, and managed services
- Serves thousands of customers across various industries
Lumen Technologies, headquartered in Monroe, Louisiana, is a telecommunications leader providing a wide range of services including network solutions, cloud computing, and cybersecurity. With over 50,000 employees, Lumen serves thousands of customers across various industries, leveraging its extensi...
🎁 Benefits
Lumen offers competitive salaries, equity options, generous PTO policies, and flexible remote work arrangements to support work-life balance....
🌟 Culture
Lumen fosters a culture focused on innovation and customer satisfaction, emphasizing the importance of technology in enhancing communication and conne...
Skills & Technologies
Overview
Lumen is hiring a Head of User Acquisition to lead global user acquisition efforts. You'll develop and execute strategies across multiple channels, leveraging data for insights. This role requires extensive experience in managing large-scale acquisition campaigns.
Job Description
Who you are
You have extensive experience in user acquisition, having successfully managed large-scale campaigns across various channels, both online and offline. Your strategic mindset allows you to develop and execute comprehensive user acquisition strategies that drive sustainable growth. You are data-driven, leveraging insights to optimize performance metrics such as CAC, LTV, and ROAS, ensuring alignment with company goals.
You excel in channel ownership, overseeing multi-channel acquisition efforts that include paid media on platforms like Google, Meta, and TikTok, as well as organic acquisition and partnerships. Your leadership skills shine as you build, mentor, and manage a high-performing user acquisition team, fostering a culture of excellence and innovation.
Your analytical skills are strong, with proficiency in tools like Google Analytics and SQL, enabling you to make data-driven decisions that enhance user acquisition strategies. You possess excellent communication and stakeholder management skills, allowing you to collaborate effectively with cross-functional teams.
What you'll do
In this role, you will define and lead the user acquisition strategy, ensuring it is comprehensive and aligned with the company's growth objectives. You will manage and optimize performance metrics, focusing on key indicators such as customer acquisition cost and lifetime value. Your oversight of multi-channel acquisition efforts will include managing budgets effectively to maximize ROI.
You will work closely with product, data, and creative teams to ensure cohesive growth efforts, leveraging data and analytics tools to gain insights into user behavior and acquisition trends. Your hands-on approach will allow you to thrive in a fast-paced environment, driving the growth of Lumen's user base through innovative acquisition strategies.
What we offer
At Lumen, you will be part of a dynamic team that values strategic thinking and results-driven approaches. We offer a competitive salary and benefits package, along with opportunities for professional growth and development. Join us in shaping the future of user acquisition and making a significant impact on our global growth efforts.
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