Customer Success • Mid-Level

Who you are

You have a strong background in customer engagement and a passion for driving digital-first solutions. You understand the importance of customer satisfaction and are committed to helping enterprise customers achieve their business objectives through innovative digital strategies. You thrive in collaborative environments and are dedicated to fostering a culture of diversity and inclusivity.

You possess excellent communication skills and can effectively engage with various stakeholders, including partners and internal teams. Your ability to work collaboratively across teams is essential in delivering best-in-class digital engagement. You are adaptable and open to learning, always seeking to improve your skills and knowledge in the digital sales landscape.

What you'll do

In this role, you will engage with a dedicated set of enterprise customers, identifying their business objectives and driving digital-first solutions to meet their needs. You will work closely with partners to co-sell Microsoft Cloud solutions, ensuring customers are supported throughout all stages of the product lifecycle. Your focus will be on improving customer health and enabling successful outcomes through effective digital engagement strategies.

You will collaborate with various teams within the organization, contributing to the modernization of sales motions and enhancing the overall customer experience. Your role will involve leveraging Microsoft’s unique expertise to drive and close enterprise support opportunities, ensuring that customers receive the highest level of service and support.

What we offer

At Microsoft, you will be part of a dynamic team that values diversity and inclusivity. We offer a supportive work environment where you can grow your skills and advance your career. You will have the opportunity to work on impactful projects that drive customer satisfaction and contribute to the success of our enterprise customers. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.