Other Technical Roles • Senior

Who you are

You have a strong background in maintaining critical infrastructure, ideally within a datacenter environment. Your hands-on understanding of critical environment equipment allows you to perform various types of maintenance and respond effectively to onsite incidents. You are skilled in coordinating with suppliers and vendors, ensuring that operational, risk, and safety situations are addressed promptly. Mentoring other Critical Environment Technicians is a key part of your role, as you enjoy sharing your knowledge and expertise with your team.

You thrive in a collaborative environment, working closely with management and other critical facilities professionals to ensure the smooth operation of datacenters. Your ability to use telemetry and other platforms to monitor equipment performance is essential in maintaining high operational standards. You are committed to personal and professional development, taking advantage of training opportunities and certifications offered by Microsoft.

What you'll do

As a Senior Critical Environment Technician, you will play a vital role in maintaining the infrastructure that powers Microsoft's cloud services. You will coordinate with suppliers and vendors to ensure that all equipment is functioning optimally. Your responsibilities will include performing maintenance tasks, responding to onsite incidents, and collaborating with other professionals to address any operational challenges that arise.

You will also be involved in mentoring junior technicians, helping them develop their skills and knowledge in critical environment operations. Your hands-on experience will be invaluable as you guide your team through complex situations and ensure that safety protocols are followed. By leveraging telemetry and monitoring tools, you will keep a close eye on equipment performance, making adjustments as necessary to maintain efficiency and reliability.

What we offer

Microsoft's Cloud Operations & Innovation team is dedicated to fostering a culture of growth and development. You will have access to various training programs, including Career Rotation Programs and Diversity & Inclusion training. The company values the personal and professional development of all employees, providing opportunities for certifications and skill enhancement. Working in a global portfolio of datacenters, you will be part of a team that supports services for over 1 billion customers worldwide, making a significant impact in the cloud computing industry.