Solutions Engineer • Mid-Level

Who you are

You have 5+ years of professional experience in software development, consulting, or related fields — your background has equipped you with the skills to understand complex technical requirements and translate them into effective solutions for customers. You possess at least 2 years of Pre-Sales experience with enterprise software, allowing you to effectively communicate the value of technical solutions to diverse stakeholders.

Your software development experience includes proficiency in one or more modern scripting languages such as Python, Node.js, or SQL, as well as popular programming languages like C/C++, Java, or C#. This technical foundation enables you to guide customers in building reliable and scalable systems tailored to their needs.

You thrive in collaborative environments, working closely with Customer Success Managers and Relationship Account Managers to solve business problems. Your ability to build trust and rapport with customers, from startups to large enterprises, makes you a valued advisor in their journey towards success.

You are passionate about technology and enjoy staying updated with the latest trends in software development and enterprise solutions. Your enthusiasm for helping customers succeed drives you to go above and beyond in your role.

Desirable

Experience with MongoDB or similar database technologies is a plus, as it allows you to provide deeper insights into the capabilities of the platform. Familiarity with cloud services and deployment strategies will further enhance your ability to support customers effectively.

What you'll do

In this role, you will be responsible for guiding customers in designing and building systems that leverage MongoDB's data platform. You will engage with customers to understand their unique challenges and provide tailored solutions that meet their business needs. Your expertise will help customers navigate the complexities of deploying and operating their systems effectively.

You will collaborate with a team of seasoned technical sales professionals, consultants, and software architects to ensure that customer success is at the forefront of your efforts. By working closely with cross-functional teams, you will contribute to the overall strategy and execution of customer engagements.

Your role will involve conducting technical presentations and demonstrations to showcase the capabilities of MongoDB's solutions. You will also participate in customer meetings to discuss architectural designs and deployment strategies, ensuring that customers feel confident in their decisions.

As a trusted advisor, you will help customers solve business problems by leveraging MongoDB's solutions. Your ability to communicate complex technical concepts in an accessible manner will be key to building strong relationships with customers.

What we offer

MongoDB offers a dynamic work environment where you can grow your skills and make a significant impact on customer success. You will have the opportunity to work with innovative companies and development teams, gaining exposure to a wide range of industries and technologies.

We provide a hybrid working model that allows you to balance your professional and personal life effectively. Our commitment to employee development means you will have access to training and resources to enhance your technical skills and advance your career.

Join us at MongoDB, where you can be part of a team that is dedicated to making a difference in the world of data management. We encourage you to apply even if your experience doesn't match every requirement — your passion for technology and customer success is what matters most.