Solutions Engineer

Who you are

You have a strong background in software architecture and technical sales, with a proven track record of guiding customers through the design and implementation of scalable systems. Your experience with cloud technologies and databases, particularly MongoDB, enables you to provide valuable insights and solutions to clients. You are adept at understanding customer needs and translating them into technical requirements, ensuring alignment between business objectives and technical capabilities.

You thrive in collaborative environments, working closely with sales executives and other stakeholders to drive customer success. Your communication skills allow you to articulate complex technical concepts clearly and effectively, making you a trusted advisor to clients. You are passionate about technology and enjoy staying updated on industry trends, particularly in the realms of data management and cloud computing.

Desirable

Experience with AI and modern application development is a plus, as is familiarity with multi-cloud environments. You may also have a background in pre-sales or customer-facing technical roles, which enhances your ability to engage with clients and understand their unique challenges.

What you'll do

In this role, you will be responsible for engaging with customers to understand their business challenges and how MongoDB can address them. You will guide clients in designing and building reliable, scalable systems using MongoDB Atlas, ensuring they leverage the full potential of the platform. Your role will involve collaborating with sales teams to create compelling technical presentations and demonstrations that showcase the capabilities of MongoDB.

You will also participate in customer meetings, providing technical expertise and support throughout the sales process. This includes conducting workshops and training sessions to help customers understand best practices for deploying and managing their applications on MongoDB. Your insights will be crucial in helping clients modernize their legacy workloads and embrace innovative solutions.

Additionally, you will work closely with the product team to provide feedback from customers, helping to shape the future development of MongoDB's offerings. Your contributions will directly impact customer satisfaction and retention, as you play a key role in ensuring successful implementations and ongoing support.

What we offer

MongoDB offers a dynamic work environment where you can make a significant impact on the success of our customers. You will have access to ongoing training and professional development opportunities, allowing you to enhance your skills and advance your career. We value diversity and encourage you to apply even if your experience doesn't match every requirement. Join us in empowering innovators to create and transform industries through the power of data.