Senior Product Manager • Senior

Who you are

You have a strong background in product management with a focus on recommendations and personalisation — you understand the intricacies of the customer journey and how to enhance it through data-driven insights. With 5+ years of experience in product leadership, you have successfully shaped product vision and strategy in previous roles.

Your expertise in machine learning allows you to collaborate effectively with Data Scientists and ML Engineers — you can translate complex technical concepts into actionable product features that resonate with users. You are skilled at defining metrics that matter and using data to drive decision-making.

You thrive in a hands-on role where you can take ownership of the product roadmap — your ability to set direction and drive outcomes is complemented by your strong communication skills, enabling you to work closely with cross-functional teams.

You are passionate about creating intelligent, personalised experiences at scale — you understand how to leverage rich behavioural data to unlock its potential and improve customer engagement and conversion rates.

Desirable

Experience in the e-commerce or online gifting industry would be a plus — you understand the unique challenges and opportunities in this space. Familiarity with A/B testing and user research methodologies will help you refine product features based on user feedback.

What you'll do

As a Senior Product Manager at Moonpig, you will lead the vision and strategy for recommendations and personalisation across the customer journey — from the first interaction to checkout. You will define and deliver data-powered experiences that enhance customer engagement and drive revenue growth.

You will work closely with Data Scientists and ML Engineers to develop and implement machine learning models that power personalised recommendations — your role will involve translating user needs into technical requirements and ensuring alignment across teams.

You will be responsible for setting the product roadmap and prioritising features based on customer feedback and business goals — your ability to balance short-term wins with long-term strategic initiatives will be key to your success.

You will collaborate with commercial partners to ensure that product features align with business objectives and customer expectations — your insights will help shape marketing strategies and promotional campaigns.

You will monitor product performance and iterate on features based on data analysis — your analytical mindset will enable you to identify trends and opportunities for improvement.

What we offer

At Moonpig, you will be part of a mission-driven team that values creativity and innovation — we foster an environment where ideas can thrive and where you can make a meaningful impact. We offer competitive compensation and benefits, along with opportunities for professional growth and development.

Join us in leading the online gifting revolution — your contributions will help us create moments that matter for millions of customers. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.