Customer Support • Entry-Level

Who you are

You are tech-savvy with a keen interest in enhancing customer experiences. As a Customer Support Representative, you will be at the forefront of providing superior support while being immersed in a culture dedicated to growth, learning, and advancement. You thrive in an environment that is intense and fast-paced, and you are eager to push yourself harder than you thought possible. You understand the importance of customer satisfaction and are committed to delivering exceptional service. You are adaptable and can handle various customer inquiries with professionalism and empathy.

What you'll do

In this role, you will engage with customers to resolve their issues and provide guidance on using Motion's platform effectively. You will collaborate with other team members to ensure that customer feedback is communicated to the product team, helping to improve the overall user experience. You will also participate in training sessions to stay updated on product features and enhancements, ensuring that you can provide the best support possible. Your responsibilities will include responding to customer inquiries via various channels, documenting interactions, and contributing to the development of support resources.

What we offer

Motion offers a unique opportunity to be part of a groundbreaking company that is redefining how AI is deployed in the real world. You will work alongside top talent and have the chance to accelerate your career in a supportive environment. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse backgrounds and perspectives. Join us in our mission to enhance productivity through innovative technology.