About Motorway
The online marketplace transforming car sales
Key Highlights
- Founded in 2017, achieved unicorn status in 2021
- Raised $272.6 million in Series B funding
- Over 201-500 employees based in London
- Offers a unique ULEZ checker for environmental compliance
Motorway is a leading online car marketplace based in Fitzrovia, London, that enables car owners to sell their vehicles quickly and efficiently, often within 24 hours. Founded in 2017, Motorway has raised $272.6 million in Series B funding and achieved unicorn status in 2021. The platform connects s...
π Benefits
Motorway offers significant stock options for many roles, allowing employees to benefit from the company's growth. Employees enjoy flexible work-from-...
π Culture
Motorway fosters a culture of innovation and adaptability, capitalizing on the digital transformation of the second-hand car market. The company empha...
Overview
Motorway is hiring a Contact Centre Team Leader to oversee a high-performing sales team in Brighton. You'll be responsible for driving performance and coaching sales agents. This role requires strong leadership skills and a hands-on approach.
Job Description
Who you are
You are an experienced people manager with a proven track record in leading sales teams. You understand the importance of coaching and motivation in driving performance and are ready to take on a significant challenge in a fast-growing company. You value ownership, autonomy, and trust, and you thrive in environments where you can make decisions and solve problems actively. You believe that coaching is more than just a buzzword; itβs a fundamental part of your leadership style. You enjoy being in the thick of it, leading from the front and setting the standard for your team. You are looking for a role that offers clear potential for further development and growth.
What you'll do
In this role, you will own the day-to-day operations of a high-performing sales team consisting of up to 14 Contact Centre agents. You will drive individual and team performance against set targets, ensuring that your team is motivated and engaged. Your responsibilities will include providing effective coaching, managing performance, and implementing strategies for continuous improvement. You will work closely with your team to foster a high-performance culture, setting clear expectations and providing the support needed to achieve them. You will also be involved in the recruitment and training of new team members, ensuring they are equipped with the skills and knowledge to succeed. Your leadership will be crucial in helping the team navigate challenges and achieve their goals.
What we offer
Motorway offers a dynamic work environment where you can make a real impact. You will be part of a rapidly growing company that is changing the way people sell cars. We provide opportunities for professional development and career progression, as well as a supportive team culture. You will have the chance to work with a talented group of individuals who are passionate about what they do. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse backgrounds and perspectives.
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