Moveworks

About Moveworks

AI-driven IT support for modern workplaces

🏢 Tech👥 501-1000 employees📅 Founded 2016📍 Mountain View, CA💰 $305m3.7
B2BArtificial IntelligenceEnterpriseCommunicationAutomation

Key Highlights

  • Headquartered in Mountain View, CA with 501-1000 employees
  • $305 million raised in Series B funding
  • 30% of IT support tickets resolved within weeks of implementation
  • Upcoming acquisition by ServiceNow to enhance service reach

Moveworks is an AI assistant platform headquartered in Mountain View, CA, that provides IT service and helpdesk support through an AI-driven chatbot. The platform effectively resolves 30% of IT support tickets within weeks of implementation, catering to large enterprises that handle hundreds of requ...

🎁 Benefits

Moveworks offers unlimited PTO, allowing employees to take an average of 4-6 weeks off annually. Additional benefits include equity and stock options,...

🌟 Culture

Moveworks fosters a culture centered around innovation in AI-driven IT support, enabling employees to efficiently manage their workload. The company v...

Overview

Moveworks is hiring a Senior Software Engineer I to advance AI agent systems. You'll work with cutting-edge technologies in Natural Language Understanding and contribute to the Moveworks AI Assistant platform. This position requires significant experience in software engineering and AI.

Job Description

Who you are

You are a seasoned software engineer with a strong background in building and improving production systems. With years of experience under your belt, you have honed your craft in partnership and execution, and you are eager to apply your skills at the forefront of AI agents. You thrive in environments where you can tackle exciting engineering challenges and contribute to the evolution of advanced AI systems.

Your expertise includes implementing frontier AI algorithms and architectures, and you are comfortable working with the latest advances in machine learning and large language models (LLMs). You have a passion for pushing the envelope of what AI can achieve, and you are driven by the impact your work can have on organizations and their customers.

Desirable

Experience with agent orchestration, sandboxed file systems, and code execution will set you apart. Familiarity with latency optimization, agent memory, and enterprise knowledge graphs is a plus. You are also knowledgeable about multimodal I/O and have experience working with best-in-class LLMs from providers like OpenAI.

What you'll do

In this role, you will take on challenging engineering tasks to build and evolve capable AI agent systems that are reliable and scalable. You will implement cutting-edge AI algorithms and help productionize them, ensuring they perform effectively in real-world applications. Your work will directly contribute to the Moveworks AI Assistant platform, enhancing its capabilities and reliability.

You will collaborate with a dedicated team focused on solving complex product and engineering problems. Your contributions will help advance the frontier of work that can be entrusted to AI agents, making a significant impact on how organizations operate. You will have the opportunity to work with modern enterprise AI tools and technologies, pushing the boundaries of what is possible in the field.

What we offer

Moveworks is committed to creating a supportive and innovative work environment. You will join a team that values collaboration and impact, working alongside bright and dedicated professionals. We encourage you to apply even if your experience doesn't match every requirement, as we believe diverse teams build better products. Join us in our mission to make the world work better for everyone.

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