Program Manager • Senior

Who you are

You have over 10 years of experience in program management, specifically overseeing delivery outcomes and managing client relationships for large-scale projects. Your expertise lies in creating positive delivery environments that foster trust and collaboration among teams and clients alike. You understand the intricacies of contract management and profit & loss, ensuring that projects are not only delivered on time but also within budget. Your background in consultancy and public service gives you a unique perspective on how to navigate complex government projects effectively.

You are skilled in human-centered design and modern engineering practices, which allows you to guide teams in understanding user needs and delivering impactful solutions. Your leadership style emphasizes clarity and health within teams, ensuring that everyone is aligned and motivated to achieve project goals. You thrive in environments where you can build strong relationships with clients, helping them to modernize their legacy systems and improve their digital services.

What you'll do

As a Senior Program Manager at Nava, you will lead the delivery and client engagement efforts on a group of strategic contracts. Your role will involve overseeing the entire project lifecycle, from initial planning through execution and delivery. You will be responsible for maintaining client trust and relationships, ensuring that their needs are met while also managing the internal team dynamics. You will work closely with various stakeholders to ensure that projects align with both client expectations and organizational goals.

You will also be tasked with staffing projects effectively, ensuring that the right talent is in place to meet project demands. Your ability to manage contract details and profit & loss will be crucial in maintaining the financial health of the projects you oversee. You will play a key role in organic growth, identifying opportunities for expanding services and enhancing client relationships.

What we offer

At Nava, you will have the opportunity to work on meaningful projects that have a direct impact on public services. We offer a collaborative work environment where your contributions are valued, and your expertise is recognized. You will be part of a team that is dedicated to making government services simple and effective, providing you with a sense of purpose in your work. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.