Netomi

About Netomi

Empowering customer service through AI automation

🏢 Tech👥 201-500 employees📅 Founded 2015📍 Hayward Park, San Mateo, CA💰 $44.9m4.3
B2BArtificial IntelligenceCustomer serviceSaaSAutomation

Key Highlights

  • Raised $44.9 million in Series A funding
  • Headquartered in San Mateo, CA
  • 201-500 employees dedicated to AI-driven solutions
  • Market leader in AI-first customer experience

Netomi is a leading provider of customer service automation solutions, leveraging AI to enhance customer interactions across email, chat, and mobile platforms. Headquartered in San Mateo, CA, Netomi has raised $44.9 million in Series A funding and serves a diverse range of clients looking to improve...

🎁 Benefits

Netomi offers equity opportunities, a 401K plan, and comprehensive health insurance. Employees enjoy flexible work environments, work-from-home option...

🌟 Culture

Netomi fosters a culture focused on leveraging AI to redefine customer service, emphasizing the importance of emotional and empathetic interactions. T...

Overview

Netomi is hiring an SDET II to ensure the quality of their AI platform for enterprise customer experience. You'll work with leading global brands to enhance customer journeys. This role requires a strong focus on quality assurance.

Job Description

Who you are

You have a solid background in software development and testing, with a keen eye for detail and a passion for quality assurance. You understand the importance of maintaining high standards in product quality and are eager to contribute to the success of a leading AI platform. Your experience allows you to identify potential issues early in the development process, ensuring that products meet the highest quality standards before they reach customers.

You thrive in collaborative environments and enjoy working closely with cross-functional teams, including developers and product managers. Your communication skills enable you to articulate quality concerns effectively and advocate for best practices in testing and quality assurance. You are proactive in seeking out opportunities to improve processes and enhance product quality.

What you'll do

As an SDET II at Netomi, you will play a crucial role in the quality assurance process. You will design and implement automated tests to ensure the reliability and performance of our AI platform. Your responsibilities will include developing test plans, executing test cases, and analyzing results to identify areas for improvement. You will collaborate with developers to integrate testing into the development lifecycle, ensuring that quality is built into our products from the ground up.

You will also participate in code reviews and provide feedback on testing strategies, helping to foster a culture of quality within the engineering team. Your insights will be invaluable in shaping the testing framework and methodologies used across the organization. You will have the opportunity to work with cutting-edge technologies and contribute to the continuous improvement of our products, ultimately enhancing the customer experience for our global clients.

What we offer

At Netomi, you will be part of a dynamic team that is at the forefront of the AI revolution. We offer a collaborative work environment where your contributions will have a direct impact on our success. You will have access to ongoing professional development opportunities and the chance to work with some of the largest brands in the world. We believe in empowering our employees and providing them with the tools they need to excel in their roles. Join us and be part of a company that is transforming customer experiences through innovative technology.

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