About Netomi
Empowering customer service through AI automation
Key Highlights
- Raised $44.9 million in Series A funding
- Headquartered in San Mateo, CA
- 201-500 employees dedicated to AI-driven solutions
- Market leader in AI-first customer experience
Netomi is a leading provider of customer service automation solutions, leveraging AI to enhance customer interactions across email, chat, and mobile platforms. Headquartered in San Mateo, CA, Netomi has raised $44.9 million in Series A funding and serves a diverse range of clients looking to improve...
🎁 Benefits
Netomi offers equity opportunities, a 401K plan, and comprehensive health insurance. Employees enjoy flexible work environments, work-from-home option...
🌟 Culture
Netomi fosters a culture focused on leveraging AI to redefine customer service, emphasizing the importance of emotional and empathetic interactions. T...
Overview
Netomi is hiring an SDET II / SDET III to ensure the quality of their AI platform for enterprise customer experience. You'll work with leading global brands to enhance automation across customer journeys. This role requires a strong background in software development and testing.
Job Description
Who you are
You have a solid background in software development and testing, with experience in quality assurance practices that ensure high standards in product delivery. You understand the importance of maintaining quality in software products and are eager to contribute to a team that values excellence. Your analytical skills allow you to identify issues and propose effective solutions, ensuring that products meet customer expectations. You thrive in collaborative environments, working closely with developers and product teams to enhance the overall quality of the software. You are detail-oriented and have a passion for continuous improvement, always looking for ways to optimize processes and enhance product quality.
What you'll do
As an SDET at Netomi, you will play a crucial role in maintaining the quality of our AI platform. You will design and implement testing strategies that align with our development processes, ensuring that our products are reliable and meet the needs of our clients. You will collaborate with cross-functional teams to identify testing requirements and develop automated tests that enhance our testing capabilities. Your work will directly impact the efficiency and effectiveness of our software, helping to deliver high-quality customer experiences. You will also be involved in mentoring junior team members, sharing your expertise in testing methodologies and best practices to foster a culture of quality within the team.
What we offer
At Netomi, you will be part of a dynamic team that is at the forefront of the AI revolution. We offer a collaborative work environment where your contributions are valued and recognized. You will have the opportunity to work with some of the largest global brands, making a significant impact on their customer experience strategies. We provide competitive compensation and benefits, along with opportunities for professional growth and development. Join us in transforming how enterprises engage with their customers through innovative AI solutions.
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