About Netomi
Empowering customer service through AI automation
Key Highlights
- Raised $44.9 million in Series A funding
- Headquartered in San Mateo, CA
- 201-500 employees dedicated to AI-driven solutions
- Market leader in AI-first customer experience
Netomi is a leading provider of customer service automation solutions, leveraging AI to enhance customer interactions across email, chat, and mobile platforms. Headquartered in San Mateo, CA, Netomi has raised $44.9 million in Series A funding and serves a diverse range of clients looking to improve...
🎁 Benefits
Netomi offers equity opportunities, a 401K plan, and comprehensive health insurance. Employees enjoy flexible work environments, work-from-home option...
🌟 Culture
Netomi fosters a culture focused on leveraging AI to redefine customer service, emphasizing the importance of emotional and empathetic interactions. T...
Skills & Technologies
Overview
Netomi is seeking a Mid-Level SDE II - Agentic Engineer to build and scale agentic workflows using their no-code platform. You'll leverage strong software engineering fundamentals and API-driven automation. This role requires expertise in prompt engineering and automation.
Job Description
Who you are
You have a solid foundation in software engineering principles and are eager to apply your skills in a fast-paced environment. With experience in building and scaling workflows, you understand the importance of creating reliable and autonomous systems. Your background includes working with APIs and automation tools, allowing you to contribute effectively to the development of agentic workflows. You are comfortable with prompt engineering and have a keen interest in AI technologies, which positions you well to thrive in this role. You are a collaborative team player who enjoys working with cross-functional teams to deliver high-quality solutions. We encourage you to apply even if your experience doesn't match every requirement.
What you'll do
As an SDE II - Agentic Engineer at Netomi, you will be responsible for building and scaling agentic workflows using our no-code platform. You will work closely with product managers and other engineers to design and implement features that enhance customer experience through automation. Your role will involve developing reliable AI agents that can operate autonomously, ensuring they meet the needs of our enterprise clients. You will also engage in prompt engineering to optimize the performance of these AI agents, making sure they deliver high-quality interactions. Collaboration is key, as you will partner with various teams to gather requirements and translate them into technical specifications. You will participate in code reviews and contribute to the overall improvement of our engineering practices. Your work will directly impact how our clients leverage AI to enhance their customer journeys.
What we offer
At Netomi, we provide a dynamic work environment where innovation is encouraged. You will have the opportunity to work with leading global brands and contribute to cutting-edge AI solutions. We offer competitive compensation and benefits, along with opportunities for professional growth and development. Join us in transforming the customer experience landscape through agentic automation.
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