
About NeuraFlash
Transforming customer journeys with data-driven solutions
Key Highlights
- Top-tier consulting partner of Salesforce and AWS
- Headquartered in Burlington, Massachusetts
- Specializes in optimizing employee and customer experiences
- Serves a diverse range of industries with measurable impact
NeuraFlash, headquartered in Burlington, Massachusetts, is a leading consulting and ISV partner of Salesforce and AWS, specializing in data-driven solutions that enhance employee and customer experiences. With a focus on optimizing the entire customer journey, NeuraFlash has successfully implemented...
🎁 Benefits
NeuraFlash offers competitive salaries, equity options, flexible PTO, and a remote work policy that supports work-life balance. Employees also benefit...
🌟 Culture
NeuraFlash fosters a culture of innovation and collaboration, emphasizing data-driven decision-making and a commitment to customer success. The compan...

Solutions Engineer • Mid-Level
NeuraFlash • Colombia - Remote
Skills & Technologies
Overview
NeuraFlash is hiring a Salesforce Experience Architect to redefine business through AI and innovative technologies. You'll work with Salesforce Einstein, Service Cloud Voice, and Amazon Connect to create intelligent solutions. This role requires experience in AI and Salesforce technologies.
Job Description
Who you are
You have a strong background in Salesforce technologies and AI, with experience in crafting intelligent solutions that integrate various platforms. Your expertise in Salesforce Einstein and Service Cloud Voice allows you to elevate customer experiences and streamline workflows effectively. You are passionate about leveraging groundbreaking technologies like Agentforce to drive innovation and transformation in business processes.
You thrive in collaborative environments, working alongside experts who are equally dedicated to pushing boundaries in the AI space. Your ability to develop advanced AI-powered bots and predictive analytics solutions showcases your technical prowess and commitment to delivering tangible results. You understand the importance of staying ahead in an ever-evolving digital landscape and are eager to contribute to the future of generative AI.
Desirable
Experience with conversational AI and a strong understanding of customer experience strategies will set you apart. Familiarity with predictive analytics and the ability to translate complex technical concepts into actionable business strategies are highly valued. A proactive approach to problem-solving and a willingness to embrace new challenges will help you succeed in this role.
What you'll do
As a Salesforce Experience Architect at NeuraFlash, you will be responsible for designing and implementing innovative solutions that leverage AI and Salesforce technologies. You will collaborate with cross-functional teams to develop strategies that enhance customer engagement and streamline business operations. Your role will involve creating advanced AI-powered bots and integrating various platforms to deliver seamless customer experiences.
You will also play a key role in the deployment of Agentforce, working closely with Salesforce to ensure successful implementation and adoption. Your insights will help shape the next wave of AI-powered transformation, allowing organizations to harness the full potential of their data and technology.
In addition to technical responsibilities, you will engage with clients to understand their needs and provide tailored solutions that drive business success. Your ability to communicate effectively with stakeholders will be crucial in ensuring alignment and achieving project goals.
What we offer
At NeuraFlash, you will be part of a dynamic team that values innovation and creativity. We offer a collaborative work environment where you can grow your skills and make a meaningful impact. Our culture encourages celebrating achievements, both big and small, fostering a sense of community among team members. You will have the opportunity to work on cutting-edge projects that redefine the future of business through AI and technology.
We believe in empowering our employees and providing them with the resources they need to succeed. Join us in shaping the future of AI-powered transformation and be part of a company that is at the forefront of technological innovation.
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