NeuraFlash

About NeuraFlash

Transforming customer journeys with data-driven solutions

🏢 Tech, Corporate👥 251-1K📅 Founded 2016📍 Burlington, Massachusetts, United States

Key Highlights

  • Top-tier consulting partner of Salesforce and AWS
  • Headquartered in Burlington, Massachusetts
  • Specializes in optimizing employee and customer experiences
  • Serves a diverse range of industries with measurable impact

NeuraFlash, headquartered in Burlington, Massachusetts, is a leading consulting and ISV partner of Salesforce and AWS, specializing in data-driven solutions that enhance employee and customer experiences. With a focus on optimizing the entire customer journey, NeuraFlash has successfully implemented...

🎁 Benefits

NeuraFlash offers competitive salaries, equity options, flexible PTO, and a remote work policy that supports work-life balance. Employees also benefit...

🌟 Culture

NeuraFlash fosters a culture of innovation and collaboration, emphasizing data-driven decision-making and a commitment to customer success. The compan...

Overview

NeuraFlash is hiring a Salesforce Solution Architect for their Service Cloud team to craft intelligent solutions integrating Salesforce and AI technologies. You'll work with Salesforce Einstein, Service Cloud Voice, and Amazon Connect to revolutionize workflows and enhance customer experiences.

Job Description

Who you are

You have a strong background in Salesforce solutions, particularly with Service Cloud, and are passionate about leveraging AI to drive business transformation. Your experience includes integrating various technologies to create seamless workflows that enhance customer experiences. You thrive in collaborative environments, working closely with cross-functional teams to deliver impactful solutions. You are adept at understanding client needs and translating them into technical requirements, ensuring that the solutions you design meet business objectives. Your ability to communicate complex technical concepts to non-technical stakeholders sets you apart, allowing you to bridge the gap between technology and business. You are excited about the potential of generative AI and are eager to contribute to innovative projects that push the boundaries of what's possible.

What you'll do

As a Salesforce Solution Architect at NeuraFlash, you will lead the design and implementation of AI-powered solutions that integrate Salesforce technologies. You will collaborate with clients to understand their unique challenges and develop tailored strategies that leverage Salesforce Einstein and Service Cloud Voice. Your role will involve creating advanced AI-powered bots and streamlining business operations to enhance efficiency. You will also be responsible for ensuring that the solutions you develop are scalable and sustainable, providing ongoing support and optimization as needed. You will work closely with a team of experts who are dedicated to pushing the boundaries of technology and delivering exceptional results for clients. Your contributions will play a crucial role in shaping the future of AI-powered transformation at NeuraFlash.

What we offer

At NeuraFlash, you will be part of a dynamic team that values innovation and creativity. We offer a collaborative work environment where you can grow your skills and make a meaningful impact. Our culture emphasizes celebrating achievements, both big and small, and we believe in fostering a fun and engaging workplace. You will have the opportunity to work on cutting-edge projects that leverage the latest advancements in AI and Salesforce technologies. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds. Join us in redefining the future of business through technology and innovation.

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