Ai Data Specialist • Mid-Level

Who you are

You are an AI Data Specialist with a strong understanding of data development and analytics, particularly in the context of unstructured Customer Experience interactions. You have a proven ability to blend data expertise with technology advancements to drive impactful outcomes. Your experience allows you to effectively manage and improve data solutions, ensuring they meet evolving client needs. You thrive in collaborative environments, working closely with cross-functional teams to achieve shared objectives. Your intellectual curiosity drives you to explore new technologies and methodologies that enhance data insights and operational efficiency.

What you'll do

In this role, you will be responsible for developing and managing data structures that support NICE Enlighten AI’s data solutions. You will act as an Interaction Analytics data expert, leveraging your knowledge to understand the value derived from structured data. You will partner with the Customer Engagement Analytics Research, Product, and Services teams to incorporate client insights into successful execution plans. Your responsibilities will include defining and improving data solutions, ensuring they align with client requests and business objectives. You will also play a key role in driving the adoption of AI tool sets within the organization, contributing to the overall success of the data team.

What we offer

At NICE, you will be part of a dynamic team that values innovation and excellence. We offer a collaborative work environment where your contributions will directly impact our clients and the industry. You will have opportunities for professional growth and development, working alongside experts in the field. We are committed to fostering a diverse and inclusive workplace, ensuring that all voices are heard and valued. Join us in our mission to challenge limits and drive meaningful change in the world of AI and data analytics.