Site Reliability Engineer • Mid-Level

Who you are

You have a solid background in site reliability engineering, with experience supporting large-scale enterprise software applications. Your problem-solving skills are top-notch, allowing you to tackle complex issues effectively. You are comfortable working with SQL and have a good understanding of Linux systems, which are crucial for monitoring and optimizing system performance. You have experience with containerization technologies like Docker and orchestration tools such as Kubernetes, enabling you to manage platform infrastructure efficiently. Your collaborative nature allows you to work well with cross-functional teams, bringing fresh ideas and innovative solutions to the table. You are driven by a desire to improve reliability and quality in software solutions, always looking for ways to push capabilities forward and meet customer needs. You understand the importance of measuring and analyzing metrics to assist in performance tuning and system health monitoring.

What you'll do

In this role, you will run the production environment, ensuring high availability and a holistic view of system health. You will build software and systems to manage platform infrastructure and applications, focusing on improving reliability and time-to-market for our software solutions. Your responsibilities will include measuring and optimizing system performance, gathering and analyzing metrics from both operating systems and applications, and providing primary operational support for multiple large distributed software applications. You will collaborate with a cross-functional team to develop real-world solutions that enhance user experiences at every interaction. As you expand customer deployments, you will deliver insights from massive scale data in real-time, contributing to the overall success of the organization.

What we offer

At NICE, we pride ourselves on being ambitious and game changers in the industry. We offer a dynamic work environment where you can challenge your limits and grow your career. You will be part of a diverse team that values collaboration and innovation, providing you with the opportunity to make a significant impact. We encourage you to apply even if your experience doesn't match every requirement, as we believe in fostering talent and supporting your professional development. Join us and be part of a company that is committed to excellence and pushing the boundaries of what's possible.