Software Engineering • Senior

Who you are

You have 5+ years of experience in software engineering, particularly in the financial domain, where you've developed and maintained complex systems that ensure compliance and risk management. Your technical expertise allows you to bridge the gap between engineering and customer support, ensuring that solutions are not only effective but also user-friendly. You thrive in environments where you can resolve complex issues and enhance system performance, demonstrating a commitment to excellence and reliability.

Your proficiency in programming languages such as Java and C# is complemented by your experience with SQL databases, enabling you to optimize data handling and improve application performance. You understand the importance of proactive system monitoring and performance tuning, which helps prevent disruptions and ensures uninterrupted services for financial institutions. Your strong communication skills allow you to build trust with clients, providing transparent updates during incident resolution and fostering long-term relationships.

Desirable

Experience with financial crime detection systems or risk management solutions is a plus, as is familiarity with customer support processes. You are comfortable working in a collaborative environment and are eager to mentor junior team members, sharing your knowledge and expertise to enhance team performance.

What you'll do

As a Senior Software Engineer at NICE, you will play a pivotal role in the operation, maintenance, and optimization of Actimize solutions. Your contributions will directly influence the performance and reliability of these systems, which are critical for financial institutions in combating financial crimes. You will work closely with L1 and L2 support teams, providing advanced-level assistance and improving their efficiency and accuracy.

Your responsibilities will include resolving complex and critical issues efficiently, minimizing downtime, and ensuring that Actimize solutions operate seamlessly. You will engage in proactive system monitoring and performance tuning, which are essential for maintaining high service levels. Additionally, you will collaborate with cross-functional teams to implement enhancements and new features that align with customer needs and industry standards.

What we offer

NICE offers a dynamic work environment where innovation is encouraged, and your contributions are valued. You will have the opportunity to work with cutting-edge technologies in the financial security domain, making a significant impact on the industry. We provide competitive compensation and benefits, along with opportunities for professional growth and development. Join us in our mission to challenge limits and set the highest standards in financial security solutions.