Engineering Manager • Lead

Who you are

You have a strong background in engineering management, with experience leading teams to deliver high-quality software products. You understand the importance of fostering a collaborative environment where engineers can thrive and innovate. Your leadership style emphasizes mentorship and professional development, ensuring that your team members grow in their roles and contribute effectively to the company's goals.

You are well-versed in the crypto industry and have a passion for technology that drives user engagement and satisfaction. You are adept at navigating the complexities of product development, particularly in the context of customer support solutions. Your ability to communicate effectively with cross-functional teams, including product management and design, is a key strength that you bring to the table.

You have a proven track record of managing projects from conception to deployment, ensuring that timelines are met and quality standards are upheld. Your analytical mindset allows you to assess project risks and implement strategies to mitigate them, ensuring smooth execution and delivery.

Desirable

Experience in the blockchain or cryptocurrency space is a plus, as it will enable you to better understand the unique challenges and opportunities within this industry. Familiarity with agile methodologies and project management tools will help you lead your team effectively and adapt to changing priorities.

What you'll do

As the Engineering Manager for the Core team at OKX, you will play a pivotal role in shaping the future of our customer support products. You will lead a team of engineers dedicated to building innovative solutions that enhance the customer journey and drive business growth. Your responsibilities will include overseeing the development of chatbots and other essential tools that support our Customer Genius center.

You will collaborate closely with product managers and designers to define project requirements and ensure alignment with business objectives. Your leadership will guide the team in implementing best practices for software development, including code reviews, testing, and deployment processes. You will also be responsible for setting performance metrics and evaluating the team's progress towards achieving them.

In addition to technical leadership, you will focus on team building and fostering a positive work culture. You will conduct regular one-on-one meetings with team members to discuss their career development and provide constructive feedback. Your role will also involve recruiting new talent to strengthen the team and enhance our capabilities.

What we offer

At OKX, we offer a supportive and inclusive work environment where innovation is encouraged. You will have the opportunity to work with cutting-edge technologies and contribute to projects that have a significant impact on the crypto landscape. We value diversity and believe that a variety of perspectives leads to better solutions.

We provide competitive compensation and benefits, along with opportunities for professional growth and development. You will be part of a dynamic team that is passionate about reshaping the future of finance through blockchain technology. Join us in our mission to empower individuals with access to crypto trading and decentralized applications.