
About OKX
The all-in-one cryptocurrency trading platform
Key Highlights
- Over 50 million active accounts in 180+ countries
- Comprehensive services including trading, NFTs, and DeFi
- Headquartered in Mahe, Seychelles with 1001+ employees
- Market recovery fund launched to support crypto firms
OKX is a leading cryptocurrency exchange headquartered in Mahe, Seychelles, serving over 50 million active users across 180 countries. The platform offers a comprehensive suite of services, including crypto trading, NFT marketplaces, and decentralized finance (DeFi) products. With a commitment to se...
🎁 Benefits
OKX provides a comprehensive insurance package covering medical, dental, vision, disability, and life insurance. Employees enjoy paid parental leave, ...
🌟 Culture
OKX fosters a culture focused on accessibility in cryptocurrency trading, aiming to demystify the crypto space for users of all levels. The company va...
Overview
OKX is seeking a Specialist for their Legal Response Team to handle inquiries from legal authorities and maintain high service levels. This role requires strong communication skills and a solid understanding of company products.
Job Description
Who you are
You have a strong background in legal processes and compliance, with experience in responding to inquiries from legal authorities and law firms. Your professionalism and technical knowledge enable you to communicate effectively with various stakeholders, ensuring that all queries are handled promptly and accurately. You are detail-oriented and capable of maintaining a high quality of service while managing multiple inquiries simultaneously. You understand the importance of collaboration with internal teams such as compliance and risk management, and you are adept at escalating issues when necessary. Your ability to maintain a working knowledge of company products allows you to provide informed responses to external stakeholders, enhancing the overall service experience.
What you'll do
In this role, you will be responsible for attending to inquiries from legal authorities and legal representatives globally, ensuring that all communications are handled professionally and efficiently. You will liaise with internal stakeholders, including compliance and customer service teams, to address queries and escalate issues as needed. Your role will involve maintaining a comprehensive understanding of OKX's products to effectively communicate with external parties. You will also be expected to contribute to the development of processes that enhance the efficiency of the Legal Response Team, ensuring that all inquiries are managed within stipulated timeframes. Your work will play a crucial role in upholding the company's reputation and ensuring compliance with legal standards.
What we offer
At OKX, you will be part of a dynamic team that values collaboration and innovation. We offer a supportive work environment where you can grow your skills and advance your career in the legal field. Our commitment to diversity and inclusion ensures that every team member feels valued and empowered. You will have the opportunity to work with cutting-edge technology in the crypto space, contributing to a mission that aims to reshape the future of finance. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of every individual to contribute to our success.
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