
About OKX
The all-in-one cryptocurrency trading platform
Key Highlights
- Over 50 million active accounts in 180+ countries
- Comprehensive services including trading, NFTs, and DeFi
- Headquartered in Mahe, Seychelles with 1001+ employees
- Market recovery fund launched to support crypto firms
OKX is a leading cryptocurrency exchange headquartered in Mahe, Seychelles, serving over 50 million active users across 180 countries. The platform offers a comprehensive suite of services, including crypto trading, NFT marketplaces, and decentralized finance (DeFi) products. With a commitment to se...
🎁 Benefits
OKX provides a comprehensive insurance package covering medical, dental, vision, disability, and life insurance. Employees enjoy paid parental leave, ...
🌟 Culture
OKX fosters a culture focused on accessibility in cryptocurrency trading, aiming to demystify the crypto space for users of all levels. The company va...
Overview
OKX is hiring a Senior Agent for Orbit Operations to manage community content moderation and governance. You'll focus on improving content quality and user experience in the crypto space. This role requires fluency in Mandarin and experience in community management.
Job Description
Who you are
You have a strong background in community management, particularly in content moderation and governance. Your fluency in Mandarin allows you to effectively communicate and engage with a diverse community. You understand the importance of compliance standards and user experience in the rapidly evolving crypto landscape.
You are detail-oriented and have experience in identifying violations and documenting risks. Your ability to drive community governance strategies will help enhance content quality and compliance. You thrive in collaborative environments and are passionate about fostering a positive community atmosphere.
What you'll do
In this role, you will be responsible for executing daily community governance tasks, including content moderation and violation identification. You will drive overall community governance strategies to continuously improve content quality and compliance standards. Your focus will be on core community content scenarios, such as post creation in community forums and comment interactions.
You will conduct reviews and assessments of community content, ensuring that it aligns with compliance standards and enhances user experience. Your role will involve optimizing community governance processes to better serve the community and improve engagement.
What we offer
At OKX, you will be part of a leading crypto exchange that values innovation and community. We offer a supportive and diverse work environment where your contributions will directly impact the future of crypto. Join us in reshaping the future of finance and enjoy the opportunity to grow within a dynamic team.
Interested in this role?
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