Product Manager • Mid-Level

Who you are

You have a strong background in product management, ideally with experience in AI or technology-driven products. You thrive on solving challenging, ambiguous problems through structured product thinking and close collaboration with customers, engineers, and researchers. Your proactive nature allows you to set clear priorities and drive impactful improvements to model capabilities, balancing user needs, safety considerations, and technical innovation.

You possess excellent communication skills, enabling you to effectively partner with cross-functional teams. Your technical aptitude allows you to engage deeply with research and engineering teams, translating strategic goals into actionable improvements. You are comfortable navigating complex technical discussions and can articulate product vision to both technical and non-technical stakeholders.

Desirable

Experience with AI models or APIs is a plus, as is familiarity with user experience design principles. A background in data analysis or metrics-driven decision-making will help you excel in this role. You are passionate about technology and its potential to transform industries, and you are eager to contribute to a mission-driven organization.

What you'll do

As a Model Behavior Product Manager for the API team, you will define strategic priorities and the roadmap for improving model behavior for API users. Your focus will be on user outcomes, safety, reliability, and emerging capabilities. You will partner with research and engineering teams at a technical level to translate those goals into model capability improvements. You will also engage with customers to gather feedback and insights that inform product development.

You will lead cross-functional initiatives, ensuring alignment between product, research, and engineering teams. Your role will involve conducting user research, analyzing data, and defining success metrics for model behavior improvements. You will be responsible for communicating progress and updates to stakeholders, ensuring transparency and collaboration throughout the product development lifecycle.

What we offer

OpenAI provides a collaborative and innovative work environment where you can make a significant impact on the future of AI technology. We offer competitive compensation and benefits, including relocation assistance for those moving to San Francisco. Join us in shaping the future of technology and making AI accessible to developers worldwide.