About OpenAI
Empowering humanity through safe AI innovation
Key Highlights
- Headquartered in San Francisco, CA with 1,001+ employees
- $68.9 billion raised in funding from top investors
- Launched ChatGPT, gaining 1 million users in 5 days
- 20-week paid parental leave and unlimited PTO policy
OpenAI is a leading AI research and development platform headquartered in the Mission District of San Francisco, CA. With over 1,001 employees, OpenAI has raised $68.9 billion in funding and is known for its groundbreaking products like ChatGPT, which gained over 1 million users within just five day...
🎁 Benefits
OpenAI offers flexible work hours and encourages unlimited paid time off, promoting at least 4 weeks of vacation per year. Employees enjoy comprehensi...
🌟 Culture
OpenAI's culture is centered around its mission to ensure that AGI benefits all of humanity. The company values transparency and ethical consideration...
Trust & Safety Operations Analyst • Senior
Overview
OpenAI is hiring a Trust & Safety Operations Analyst to safeguard products and users from abuse and fraud. You'll work closely with various teams to ensure compliance and user trust. This role requires senior-level experience in operations and risk management.
Job Description
Who you are
You have a strong background in operations and risk management, with experience in safeguarding products and users from abuse, fraud, and regulatory non-compliance. Your expertise allows you to navigate complex safety and integrity challenges in a rapidly evolving AI landscape. You are skilled in detecting and acting on policy violations and harmful content, ensuring that platforms remain safe and trusted by a diverse user base.
You excel in building scalable operational systems, including tooling and automation, that reinforce user safety and trust while meeting legal and ethical obligations. Your experience includes acting as an incident manager for complex cases, where you triage and mitigate emerging risks effectively. You are comfortable collaborating with cross-functional teams, including Legal, Policy, Engineering, and Product, to ensure compliance and operational excellence.
What you'll do
In this role, you will own high-sensitivity workflows and be responsible for detecting, reviewing, and acting on policy violations and harmful content at scale. You will identify and mitigate new and complex safety challenges, ensuring that OpenAI's products are compliant and trusted by users. Your responsibilities will include building and scaling operational processes to meet the demands of a fast-moving environment, as well as developing detection and enforcement systems.
You will collaborate closely with various teams to ensure that user safety and trust are prioritized in all operational processes. Your role will involve continuous improvement of operational systems and processes, leveraging your expertise to enhance the effectiveness of the Trust & Safety team. You will also play a key role in shaping the future of technology by contributing to OpenAI's mission of responsible AI development.
What we offer
OpenAI offers a hybrid work model, allowing you to work three days a week in the San Francisco office while providing relocation assistance for new employees. You will be part of a team that is dedicated to safeguarding users and ensuring compliance in a rapidly evolving AI landscape. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.
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