About Opendoor
Revolutionizing home buying and selling online
Key Highlights
- Public company since 2021 with $8 billion in revenue
- Raised $1.5 billion in funding to date
- Headquartered in San Francisco, CA
- Over 1,001 employees across multiple U.S. markets
Opendoor is a leading online platform for buying and selling homes, headquartered in the Financial District of San Francisco, CA. The company went public in 2021 and has raised $1.5 billion in funding, boasting a revenue of $8 billion, significantly surpassing its initial projections of $3.5 billion...
🎁 Benefits
Opendoor offers comprehensive benefits including 100% coverage for medical, dental, and vision insurance, a flexible vacation policy with most employe...
🌟 Culture
Opendoor's culture emphasizes efficiency and innovation in the real estate market, making the home selling process easy and stress-free. The company v...
Overview
Opendoor is hiring an Experience Advocate to deliver premier support and enhance customer experiences. You'll guide customers through the home-buying and selling process, requiring strong communication and problem-solving skills.
Job Description
Who you are
You are a dedicated individual who takes pride in delivering exceptional customer support. You understand the importance of empathy and integrity in handling customer interactions, especially during significant financial decisions. You thrive in a fast-paced environment and are comfortable navigating multiple communication platforms to assist customers effectively. You possess strong problem-solving skills and can de-escalate challenging situations with ease. You are eager to learn about the real estate industry and develop mastery in the home-buying and selling processes. You are a team player who collaborates well with internal stakeholders to improve the overall customer experience.
What you'll do
As an Experience Advocate at Opendoor, you will be the face and voice of the company, handling customer inquiries and providing guidance throughout the home-buying and selling process. You will respond to incoming calls and written communications from customers, agents, and partners, ensuring that their needs are met with efficiency and care. You will take ownership of complex customer interactions, gathering detailed information and developing effective communication pathways to resolve issues. Your role will involve acting as a liaison between customers and internal teams, utilizing knowledge resources to find solutions and deliver accurate information. You will play a critical role in enhancing the customer experience and contributing to the company's mission of modernizing homeownership.
What we offer
At Opendoor, you will have the opportunity to work in a supportive environment where your contributions directly impact customers' lives. You will gain valuable experience in the real estate industry and develop skills that will serve you well in your career. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse backgrounds and perspectives. Join us in building a modern system of homeownership that empowers individuals and strengthens communities.
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